The Business Analyst will be responsible for the following activities:
• Elicit, analyze, document, prioritize, and maintain business, clinical, operational, data, and reporting requirements for EHR initiatives, enhancements, and related capabilities.
• Translate stakeholder needs, workflows, challenges, and desired outcomes into clear, testable, and solution-neutral requirements.
• Distinguish underlying business and clinical needs from current-system limitations, existing practices, individual preferences, or assumptions about a specific technology solution.
• Analyze needs across programs and stakeholder groups to identify shared requirements, legitimate program-specific variations, conflicting needs, dependencies, and opportunities for standardization.
• Facilitate discussions to reconcile differences and document decisions or necessary exceptions.
• Facilitate structured stakeholder review of requirements to confirm accuracy, completeness, clarity, priority, and alignment with intended workflows.
• For EHR enhancements and implementations, support validation of configured functionality against approved requirements through workflow review, test scenario development, user acceptance testing, defect/issue documentation, and confirmation of readiness with appropriate stakeholders.
• Provide business analysis support across concurrent EHR initiatives, including new capabilities, system enhancements, workflow changes, patient-facing functionality, and other efforts affecting the agency's use of the EHR
Requirements
Mandatory & preferential requirements include:
- Minimum of 3-5 years' experience as a business analyst. Preference given to experience in federal/state government, public health, healthcare, similar service-related business.
- Required bachelor's degree in business administration, management, healthcare administration or related degree; Preferred master's degree in MBA or MHA.
- Professional experience in business analysis, prioritization, requirements gathering sessions.
- Experience developing executive-level reports, process maps, workflow and SOP documentation, risk analysis.
- Lean Six Sigma, project management, change management, business analysis, or related professional training or certification is preferred.
