EHR Helpdesk Analyst 2nd Shift

Job Title: EHR Helpdesk Analyst 2nd Shift Location : Raleigh, NC , Remote Duration : 12+Months Interview Process : In Person Interview The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM Required Skills Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Proficient with ServiceNow or ot

Qualifications: 5+ years of experience completing full Epic implementation cycles within large healthcare systemsCurrent Epic certifications in Inpatient Orders, Bugsy, and other relevant Epic modulesDemonstrated expertise in enterprise-wide clinical system assessment, design, development, and implementationStrong experience gathering, analyzing, and translating clinical and business information into system requirementsProven ability to distinguish user requests from true business and clinical n

Job Family: Technology Consulting Travel Required: Up to 50% Clearance Required: None Guidehouse's Health IT Solutions team works with clients to measurably improve their technology outcomes through a mix of IT strategies, improvement in IT operations, and adoption of technology initiatives. By leveraging a deep understanding of health system IT operational best practices supported by data, Guidehouse propels IT operational improvement and technology adoption across departments and service li