EHR Helpdesk Analyst 2nd Shift

Job Title: EHR Helpdesk Analyst 2nd Shift Location : Raleigh, NC , Remote Duration : 12+Months Interview Process : In Person Interview The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM Required Skills Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Proficient with ServiceNow or ot

Qualifications: 5+ years of experience completing full Epic implementation cycles within large healthcare systemsCurrent Epic certifications in Inpatient Orders, Bugsy, and other relevant Epic modulesDemonstrated expertise in enterprise-wide clinical system assessment, design, development, and implementationStrong experience gathering, analyzing, and translating clinical and business information into system requirementsProven ability to distinguish user requests from true business and clinical n