Judge Group, Inc.
Judge Group, Inc.

Help Desk Analyst

Scottsdale, AZ, US • Posted 2 hours ago • Updated 2 hours ago
Contract Independent
On-site
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Job Details

Skills

  • Computer Hardware
  • Technical Support
  • Help Desk
  • Privacy
  • Marketing

Summary

Location: Scottsdale, AZ Description: Our client is currently seeking a Help Desk Analyst: FULLY ONSITE

Responsibilities
  • Help Desk Support, Sr. provides support to end users for computer, application, system, device, access and hardware issues.
  • Identifies, researches and resolves the most complex technical problems.
  • Being a Help Desk Support, Sr. responds to telephone, email and on line requests for technical support.
  • Documents, tracks, and monitors the problem using applicable systems and tools.
  • Additionally, Help Desk Support, Sr. coordinates with other teams or specialists to resolve an issue.
  • May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members.


Qualifications
  • May require an associate's degree or its equivalent.
  • Typically reports to a supervisor or manager.
  • Help Desk Support, has gained proficiency in multiple competencies relevant to the job.
  • Works independently within established procedures associated with the specific job function.


By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1137192
  • Posted 2 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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