i3 Verticals
i3 Verticals

Product Assurance Analyst

• Posted 8 hours ago • Updated 8 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • FLSA
  • Supervision
  • Professional Services
  • Test Cases
  • Test Plans
  • Scripting
  • Continuous Improvement
  • Bridging
  • Acceptance Testing
  • Testing
  • User Guides
  • Training
  • Video
  • Documentation
  • SQL
  • Database
  • Software Development
  • Software Development Methodology
  • Agile
  • Quality Assurance
  • JIRA
  • Selenium
  • TestRail
  • Analytical Skill
  • Problem Solving
  • Conflict Resolution
  • Communication
  • Technical Writing
  • Collaboration
  • Organizational Skills
  • Computer Science
  • Information Technology
  • SaaS
  • Enterprise Software
  • Automated Testing
  • End-user Training
  • Instructional Design

Summary

Job Title: Product Assurance Analyst

FLSA Status: Non-Exempt

DEPARTMENT: JusticeTech Public Safety

REPORTS TO: Product Manager

SUPERVISORY RESPONSIBILITIES: None

JOB LOCATION: Temple, GA

TRAVEL: 5%

i3 Verticals is a leading software company dedicated to delivering high-quality solutions to our clients. We are seeking a versatile professional who can blend Quality Assurance (QA) and Training Documentation responsibilities to support our professional services team.

Key Responsibilities:

Quality Assurance (QA) Responsibilities:

  • Develop, execute, and document test cases, test plans, SQL scripts, and scenarios to ensure software applications function according to user requirements.
  • Collaborate with developers and product managers to refine software functionality, recommend improvements, and complete additional testing.
  • Participate in continuous improvement initiatives to enhance software quality and testing processes.
  • Work with stakeholders to gather, analyze, and document business requirements, bridging the gap between business needs and technical solutions.
  • Support the development team by clarifying requirements, assisting in prioritization, and validating that solutions meet business needs through user acceptance testing (UAT).
  • Maintain thorough documentation of testing processes, including application evaluations, testing methods, and implemented improvements.

Training Documentation Responsibilities:

  • Organize and assist with creating and maintaining user guides, training materials, and FAQs for internal and external users.
  • Develop step-by-step instructional content and video tutorials as needed.
  • Work with cross-functional teams to ensure documentation is up to date with software changes.

Required Qualifications:

  • 1+ years of experience in a QA or technical writing role.
  • Proficiency in SQL for querying databases and analyzing data.
  • Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
  • Experience with QA tools (JIRA, Selenium, TestRail, etc.).
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to write clear and concise technical documentation.
  • Strong collaboration and organizational skills.

Preferred Qualifications:

  • Bachelor's Degree in Computer Science, Business, Information Technology, or related field or relevant work experience.
  • Experience in the SaaS or enterprise software industry.
  • Familiarity with automation testing frameworks.
  • Prior experience conducting user training or instructional design.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90922487
  • Position Id: 24263793
  • Posted 8 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Quality Engineer

Macungie, Pennsylvania

•

Yesterday

Easy Apply

Full-time

Automotive Quality Engineer

Macungie, Pennsylvania

•

Today

Easy Apply

Contract

Market

Quality Technician - CAPS

Allentown, Pennsylvania

•

Today

Full-time

USD 21.00 - 26.00 per hour

Quality Technician - CAPS (2nd shift)

Allentown, Pennsylvania

•

Today

Full-time

USD 21.00 - 26.25 per hour

Search all similar jobs