IT Manager (Infrastructure and ERP preferred)

# 2001 IT Manager (Infrastructure and ERP experience preferred)

We are seeking a hands-on IT Manager to lead and support all aspects of the company’s IT operations within a manufacturing environment. This individual will serve as the primary on-site IT leader, partnering closely with internal teams, leadership, customers, and vendors to ensure reliable, secure, and efficient technology operations across the organization.

The ideal candidate will bring a strong background in infrastructure, networking, and overall IT operations, along with the ability to work closely with the business and provide practical leadership in a fast-paced manufacturing setting.

Key Responsibilities

• Lead and manage day-to-day IT operations across the organization
• Serve as the primary on-site (“boots on the ground”) IT leader and escalation point
• Oversee and support infrastructure, networking, systems administration, and overall IT environment
• Ensure stability, security, and performance of network and server infrastructure
• Partner with business leaders and department managers to align technology initiatives with operational needs
• Coordinate with external vendors, customers, and technology partners as needed
• Support and guide IT team members and help desk operations when necessary
• Participate in IT planning, project execution, system upgrades, and continuous improvement initiatives
• Maintain IT policies, procedures, documentation, and best practices
• Assist with troubleshooting complex technical issues and provide hands-on support when required

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field preferred
• 5+ years of progressive IT leadership and infrastructure experience
• Strong background in:
• Network administration and infrastructure management
• Systems administration and IT operations
• IT troubleshooting and technical support
• Experience working within a manufacturing environment
• Ability to manage multiple priorities while remaining hands-on technically
• Strong communication and interpersonal skills with the ability to work effectively across all levels of the organization
• Proven ability to partner with business leaders and translate operational needs into technology solutions

Preferred Qualifications

• Prior experience leading or supporting help desk functions
• Exposure to Epicor ERP systems or manufacturing ERP environments
• Experience with application development or software integrations
• Experience supporting enterprise infrastructure in both on-premise and cloud environments
• Familiarity with cybersecurity and IT best practices within manufacturing operations

This is a hands-on working manager role ideal for someone who enjoys balancing leadership responsibilities with day-to-day technical involvement.