Salesforce UX Experience Architect

Job#: 3018052

Job Description:

Job Title: Experience Architect - Salesforce

Job Type: Contractor

Location: Onsite in Juno Beach, FL

Duration: 6+ months

Pay: 40.hr-50.hr

Overview

We are looking for a forward-thinking and collaborative Experience Architect to join our team. Reporting to the Manager, Experience Architecture, the Experience Architect will act as a liaison between business partners and internal teams to ensure strategic application vision, user experience success, and the development of Human-Centered Design (HCD) delivery roadmaps. The successful candidate will drive the adoption and delight of digital applications by aligning business needs with digital solutions.

Key Responsibilities

• Act as a Liaison to Business Partners:
• Serve as the primary point of contact for business partners to understand their needs and translate them into digital strategies. Facilitate communication between business partners and internal teams to ensure alignment and clarity.
• Drive Strategic Application Vision:
• Collaborate with the Experience Architecture team and other stakeholders to shape and drive a proactive strategic application vision. Organize content and navigation for intuitive UX. Ensure digital strategies align with overall business objectives and user experience goals.
• Develop and Maintain HCD Delivery Roadmaps:
• Partner with the Manager, Experience Architecture to create and maintain HCD delivery roadmaps that are comprehensive, actionable, and aligned with business goals.
• Ensure Application Adoption and Delight:
• Work closely with Business Partners, Solution Architects, and internal teams to drive successful application adoption. Focus on delivering an exceptional user experience that delights users and meets business needs. Map user personas and journeys to align user needs.
• Support Tactical Execution and Research:
• Assist in the execution of discovery and research phases to gather essential insights and feedback. Contribute to partner report-outs, ensuring stakeholders are informed and engaged.
• Deliver Project Accelerators:
• Support the development and implementation of project accelerators, including ongoing research and business knowledge. Help reduce discovery and design timelines by providing relevant insights and tools.

Qualifications

• Bachelor's degree in Business, Marketing, Digital Strategy, or a related field
• Minimum of 3 years of experience in digital strategy, user experience, or a related field
• 2+ years of mobile design experience
• Strong understanding of Human-Centered Design (HCD) principles and their application in digital projects
• Proficiency in Figma
• Salesforce experience (understand platform functionality, speak to developers, and guide business decisions)
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
• Proven ability to develop and execute digital strategies aligned with business goals
• Detail-oriented, analytical, and proactive in identifying and solving problems

Nice-to-Haves

• Salesforce certification
• Experience working with both Business and IT teams

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.