Job Description Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:The Senior Business Intelligence Analyst (BIA, Sr.) delivers expert-level analyses and insights that enhance organizational decision-making with a high degree of impact. The Senior Business Intelligence Analyst leads innovative reporting and data visualization development in partnership with stakeholders and analytics teams. The Senior Business Intelligence Analyst serves as a liaison between clinical / business units and central analytics. Data Governance Stewardship role commitments are expected.
The Senior Business Intelligence Analyst has expert proficiency in SQL, data visualization software (such as Power BI or Tableau), and UI design. Primary responsibilities for the role include leading stakeholder groups and analytics teams, healthcare analytics, scorecard & dashboard development, data development, project management for key initiatives, stakeholder requirements gathering, communications and presentations, mentorship, competitive intelligence gathering and monitoring, and training.
Responsibilities:
- Communication, presentations, requirements gathering, and relationships - The BIA, Sr. acts as a key Business Intelligence & Analytics leader and liaison between hospital leadership, physician leadership, other clinical leaders, ISD, and other stakeholders. They ensure a tight linkage between the department's efforts and the organizational goals. The BIA, Sr. serves as a guide of the organization's business intelligence and data development priorities to internal constituents through formal and informal communications. The BIA, Sr. develops concise, insightful, and politically savvy communications. These are often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions. The BIA, Sr. also gathers, synthesizes, and conveys details of stakeholder requirements into a well-thought-out and effective end product which meets the end users' need.
- Dashboard, data, and scorecard development - The BIA, Sr. leads the development of effective key performance indicators, management dashboards, and balanced scorecards that provide enhanced insight and improve organizational decision-making. The BIA, Sr. also ensures that proper data development principles and practices are followed in compliance with the HCS standards. Data security, availability, and reusability should be the top focuses for this position.
- Healthcare analytics - The BIA, Sr. provides expertise in healthcare analytics support (financial, clinical & operational analytics) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations of reporting and analytics requests.
- Mentorship, training, and liaison to Central Analytics - The BIA, Sr. provides mentorship and training in both the analytical technique and quality of work by junior analysts. They will also be a trusted business intelligence advisor and support ad hoc training for other analysts throughout the organization. The BIA, Sr. may have direct reports and perform necessary HR functions associated with managing staff such as time and attendance, corrective action, and performance reviews. Additionally, the BIA, Sr. is a liaison to central analytics, ensuring that he or she follows necessary protocols, contributes feedback to enhancements, and engages consistently to ensure minimal duplication of effort.
- Project management - The BIA, Sr. demonstrates efficient project management to clearly define projects, develop project plans, and set priorities for working teams.
- Competitive Intelligence Monitoring - The BIA, Sr. acts as a subject matter expert covering competitive intelligence for several domains, such as regional health systems, macroeconomic conditions, and service lines. The BIA Sr. collects and synthesizes intelligence from both publicly available and proprietary sources the department licenses, and seeks to improve the intelligence monitoring process for the rest of the department. The BIA Sr. delivers this intelligence as well-thought out, timely deliverables to the right end users.
Preferred skills: - Some knowledge of data modelling concepts (i.e. dimensional modeling and star schemas)
- Experience with large scale datasets and cloud data warehouse platforms such as Microsoft Fabric or Databricks
Other InformationEducation Requirements: Requires Bachelor's degree or equivalent combination of education and experience
Licensure/Certification Requirements: None
Professional Experience Requirements:- If Bachelor's degree in general degree, six (6) years of experience
- If a Bachelor's Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then requires four (4) years of experience
- If Master's degree, requires four (4) years of experience
- If PhD, requires two (2) years of experience If Associates, requires twelve (12) years of experience
- If High School degree, requires fourteen (14) years of experience
Knowledge/Skills/and Abilities Requirements:- SQL expertise Data visualization software and UI design expert proficiency
- Understands the importance and is capable of leveraging existing reusable data sources for visualizations and analytics before creating their own. When creating new assets they are expected to make them reusable
- Advanced proficiency of optimizing reusable data sources for visualization and analytics
- Intermediate proficiency in data architecture is preferred
- Stakeholder requirements gathering and presentation skills required
- Analytics or multidisciplinary team facilitation or project management at an advanced proficiency level is preferred
- Exemplifies UNC Health System Values
Job DetailsLegal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Strategy Analytics
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $44.56 - $64.06 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.
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