Researcher III - B2B

RESPONSIBILITIES:
Kforce has a client in Redmond, WA that is seeking a Researcher III - B2B.

Summary:
This team supports a broad portfolio of data, analytics, and business intelligence products. This vendor User Researcher III role will support research efforts for a team focused on Real-Time Intelligence, Fabric IQ, and Observability. The person in this role will help the team execute research that improves understanding of the needs, behaviors, and workflows of data professionals and other technical users.

Job Responsibilities:
* Support the planning and execution of qualitative research studies, including in-depth interviews to better understand user workflows, unmet needs, and experience gaps
* Conduct and support qualitative research efforts, including interview moderation, usability testing, and synthesis of open-ended feedback, to generate actionable insights about technical user needs and behaviors
* Help execute qualitative research using methods such as semi-structured interviews, contextual inquiry, and usability studies to uncover how data professionals work, where they encounter friction, and what they need from the product experience
* Support participant recruitment and scheduling, study logistics, note-taking, and other operational aspects of research execution
* Analyze and summarize research findings into clear outputs such as notes, themes, presentations, and summary reports
* Help maintain organized research documentation, repositories, and supporting materials so insights can be shared and referenced by the broader team
* Assist in identifying patterns in user feedback and surfacing insights that help inform product and design decisions
* Support the team in conducting research in compliance with privacy, consent, and other applicable requirements

REQUIREMENTS:
* Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, Market Research, or a related field, or equivalent practical experience
* 7-10 years of experrience with end to end research for enterprise/technical/data heavy products (data, SaaS, developer tools)
* 4-6 years of experience in user research, UX research, market research, or a related field
* Must have a portfolio
* Ability to work independently, manage time effectively, and support multiple research efforts at once
* Experience with core user research methods such as interviews, usability testing, surveys, and qualitative synthesis
* Ability to document findings clearly and produce well-structured research deliverables
* Comfort working in technical product spaces or learning complex technical domains quickly
* Interest in data, analytics, and technical user workflows
* Familiarity with enterprise software, cloud technologies, analytics platforms, or developer-focused tools is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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