Client Service Representative (Need only on W2 and Locals to Memphis, TN)

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Role:Customer Engagement Advocate II (Customer Service) Location:100% Remote Type:

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company''s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing

Responsibility Summary/Job Description These individuals will answer phone calls and work with users to troubleshoot basic challenges. For example, have you tried clearing your browser history and cache; Have you tried logging out and logging back in; etc. Required Qualifications A high school diploma is required; an associate degree or bachelor s degree is preferred. 3+ years of experience providing service and support to customers/clients in a professional environment. A strong understanding

NTT DATA''s Client is seeking a Helpdesk Associate to join their Clinical Service Desk team. This position will have the opportunity to work from home / remotely in Halifax. This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365. All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account s