Job Title: Epic Clinical Documentation Analyst (Remote)
Location: Raleigh, NC
Duration: 11 Months with possible extension
Job Description:
The Contractor will build, maintain and improve Epic ClinDoc tools in 13 state-operated healthcare facilities. The goal is documentation workflows that are accurate, efficient and compliant with regulations. These workflows cover nursing, therapies (PT/OT/SLP/Rehab), behavioral health and long-term care. The Contractor will also take part in an on-call rotation and give urgent after-hours support to keep patient care running and fix critical issues quickly.
Key Responsibilities:
- Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
- Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
- Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
- Assist with Epic training creation for clinical documentation users.
- Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
- Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
- Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
Skills:
· Epic Clin Doc certification-Required-7-Years
· Epic implementation or operations support experience-Required-7-Years
· Strong understanding of clinical documentation practices in healthcare settings-Required-7-Years
· Ability to analyze workflow needs and translate them into Epic configuration.-Required-7-Years
· Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred.-Highly Desired-3-Years
· Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment.-Required-7-Years
