Desktop Support

Fridley, MN, US • Posted 1 day ago • Updated 1 day ago
Full Time
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Active Directory
  • Laptop
  • Microsoft Windows
  • Remote Support
  • Technical Support
  • Identity Management
  • Printers
  • Operating Systems
  • Intune

Summary

Location: 42 Northern Stacks Drive. Fridley, MN 55421
Duration: 6+ months
Role Summary
The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.
Skills
  • 5+ years of experience in onsite IT support or desktop support.
  • Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
  • Experience in NinjaOne and Intune troubleshooting
  • Support Active Directory user management.
  • Install, configure, and troubleshoot Windows operating systems and standard business applications.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10118840
  • Position Id: 9050276
  • Posted 1 day ago
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