ISP Engineer

Job Overview:

We are looking for a skilled ISP Engineer to join our team to support the build and upgrade of data centers for our client. The ideal candidate will have hands-on experience with fiber optic networks, data center infrastructure, and network hardware. This role involves auditing, installing, and supporting network hardware, fiber cabling, and related infrastructure inside data centers.

Key Responsibilities:

• Network & Fiber Optic Infrastructure: Perform installations, audits, and troubleshooting for fiber optic networks, including cabling, transceivers, and related hardware.
• Data Center Operations: Work closely with cross-functional teams to support data center builds, upgrades, and retrofits, including the setup of servers, racks, and network equipment.
• Documentation & Audits: Maintain accurate records of installed equipment, network connections, and changes made during data center builds or upgrades. Submit audit templates for review and approval.
• Collaboration: Coordinate with various internal teams to ensure successful implementation of hardware and network solutions, including working with construction, network, and operations teams.
• Continuous Improvement: Support the implementation of best practices and global standards for network deployments, maintenance, and troubleshooting.
• Troubleshooting & Support: Provide hands-on troubleshooting support for network hardware, fiber optic issues, and infrastructure components in the data center environment.

Required Skills & Qualifications:

• Experience working in data center environments, including network hardware installations, fiber optic cabling, and server provisioning.
• Knowledge of fiber optic networks, including installation, testing, and troubleshooting of fiber cables and transceivers.
• Familiarity with networking protocols such as BGP, MPLS, IS-IS, TCP/IP, DNS, DHCP, and IPv6.
• Experience with network hardware from companies such as Cisco, Juniper, Arista, or Ciena.
• Ability to perform fiber optic testing, including polarity testing, light loss measurements, and troubleshooting using tools like Fluke DTX analyzers.
• Experience with structured cabling (Cat6a, OM3/OM4 fiber) and working knowledge of rack setups, PDU installations, and data center power management.
• Strong documentation skills for maintaining asset management systems and creating detailed network diagrams.
• Ability to work in fast-paced environments, manage multiple tasks, and collaborate effectively with cross-functional teams.
• Familiarity with tools like ServiceNow, Nlyte, or Device42 for incident tracking, asset management, and change management.

Preferred Qualifications:

• Certifications related to fiber optics (e.g., FOA or OSP certification).
• Experience with fiber optic network design, ISP deployments, or network upgrades.
• Familiarity with data center monitoring and automation tools like Grafana, SolarWinds, or Zabbix.

What We Offer:

• A dynamic and collaborative team environment.
• Opportunity to work on cutting-edge network infrastructure and data center projects.
• Competitive salary and benefits package.
• Ongoing professional development and growth opportunities.