Jean Martin, Inc
Jean Martin, Inc

IBM Sterling OMS Production Support Lead

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract Independent
Contract W2
Contract Corp To Corp
2 Years
No Travel Required
Able to Sponsor
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • OMS Production Support
  • IBM Sterling OMS
  • Supply chain

Summary

Required Skills

  • Strong hands-on experience with IBM Sterling OMS (APIs, Services, User Exits, Agents, Business Center, Order Monitoring).
  • Deep understanding of Supply Chain, Distribution, Order Fulfillment, Inventory Management, and Order Orchestration processes.
  • Proven experience supporting complex integrations involving ERP, WMS, CRM, Dynamics 365, EDI, MQ, Middleware, REST/SOAP APIs, and MuleSoft.
  • Strong troubleshooting skills across application, integration, middleware, and database layers.
  • Working knowledge of Java/J2EE, XML/JSON, SQL, Unix/Linux, and log analysis.
  • Experience managing high-severity incidents, on-call support, and SLA-driven support environments.

Preferred Skills

  • Experience leading AMS / Production Support delivery teams.
  • Exposure to WMS platforms, ERP systems (Oracle, SAP, Dynamics), and omnichannel commerce environments.
  • Experience with monitoring and observability tools such as Splunk, Dynatrace, Kibana, Datadog, or AppDynamics.
  • Experience supporting IBM Sterling OMS Cloud environments.
  • ITIL Foundation certification is a plus.

Ideal Candidate

A strong OMS Production Support professional with proven experience in managing mission-critical supply chain applications, leading incident management and production support teams, driving operational excellence, and ensuring stable business operations in large-scale distribution and fulfillment environments. The candidate should possess excellent stakeholder management, communication, and leadership skills while maintaining a customer-first mindset.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: jeanmart
  • Position Id: 9092187
  • Posted 1 hour ago
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Jose Prashanth

Jose Prashanth

Recruiter @ Jean Martin, Inc
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