Change Management Specialist

We are seeking a Change Management Specialist who will leads change governance processes, facilitates CAB meetings, assess risks, and ensures smooth implementation of IT changes with minimal disruption to operations. Lead and facilitate the Change Advisory Board (CAB) meetings, ensuring proper governance and stakeholder participation- Evaluate, prioritize, and approve/reject change requests based on risk assessment, impact analysis, and organizational priorities- Maintain the change calendar and coordinate scheduling to minimize conflicts and service disruptions- Develop and enforce change management policies, procedures, and standards aligned with ITIL v4 frameworks- Oversee emergency change processes and ensure proper documentation and post-implementation reviews.

• 5+ years of experience in change management or release management roles
• 5+ years of experience with IT Service Management (ITSM) tools, preferably ServiceNow
• 5+ years of experience facilitating Change Advisory Boards and governance processes
• 5+ years of experience writing and maintaining Change Management Standard Operating Procedures
• 5+ years of experience managing and reporting on Key Performance Indicators and metrics for Change Management
• 3+ years of experience in government IT operations (federal, state, or local)
• 3+ years of experience with drafting communications for Change Management
• 3+ years of Documentation of post-implementation review and root cause analysis for failed changes
• 6-10 yrs. as a Configuration Management Specialist or similar
• 6-10 yrs. performing change management and release management activities
• 6-10 yrs. Hardware and Software configuration experience
• 6-10 yrs. Configuration Management software and database experience
• ITIL v4 Foundation certification
• ITIL v4 Managing Professional or Strategic Leader certification