Application Support Engineer (L1L3)

Fremont, CA, US • Posted 1 day ago • Updated 1 day ago

Contract Independent

Contract W2

6 Months

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Job Details

Skills

SQL
Advanced SQL
Complex Queries
Joins
Subqueries
Query Optimization
Performance Tuning
Indexing
MySQL
PostgreSQL
MS SQL Server
ClickHouse
Application Support
Production Support (L1L3)
Troubleshooting
Root Cause Analysis (RCA)
Backend Development
.NET
C#
Java
Python
Debugging
Log Analysis
Splunk
Grafana
Monitoring Tools
Jira
ServiceNow
Incident Management
Microservices
Distributed Systems
Angular (Basic)
Frontend Troubleshooting
Agile
Scrum
On-call Support
ERP
Supply Chain
Order Management

Summary

We are looking for a hands-on Application Support Engineer (L1 L3) to support critical production systems in a fast-paced environment. This role focuses on application-level support (not infrastructure) and requires strong SQL expertise, backend knowledge, and excellent troubleshooting skills.

Key Responsibilities

Provide L1 L3 production application support
Troubleshoot and resolve issues with detailed RCA
Write and analyze complex SQL queries for data investigation
Debug and make minor backend code fixes when needed
Monitor application performance and system health
Participate in on-call rotation
Collaborate with internal teams and external vendors

Required Skills

Advanced SQL (complex queries, joins, subqueries, optimization)
Strong experience in Application/Production Support (L1 L3)
Backend development knowledge: .NET/C# (preferred), Java or Python
Database experience: MySQL / PostgreSQL
Query tuning, indexing, and performance optimization
Strong troubleshooting, debugging, and RCA skills
Experience with Splunk, Grafana or similar monitoring tools
Experience with Jira, ServiceNow (ticketing tools)
Understanding of microservices & distributed systems
Ability to work in a fast-paced, high-pressure environment

Additional Skills

Experience with ERP, Supply Chain, or Order Management applications
Exposure to multiple databases (MS SQL Server, ClickHouse)
Basic frontend understanding (Angular or similar)
Experience in Agile/Scrum environments
Strong log analysis and system monitoring skills
Ability to identify patterns and proactively prevent issues

What We re Looking For

A proactive problem-solver with strong ownership mindset, who can quickly diagnose issues, work under pressure, and thrive in a production support environment.

Apply now if you are comfortable working in a production support role with strong SQL and backend exposure.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91125539
Position Id: 8998452
Posted 1 day ago

Contact the job poster

Syed Ahmed

Account Manager @ IntelliTask LLC

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