At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA currently seeks a Bswift Consultant to join our team in the USA.
Key Responsibilities
This can be a remote position:
- Support bswift enrollment configuration for benefits plans, eligibility rules, life events, open enrollment, and new hire enrollment.
- Work with business stakeholders to understand enrollment requirements and translate them into platform configuration needs.
- Assist with setup and validation of benefit plans, rates, coverage tiers, dependent eligibility, and employee enrollment workflows.
- Support open enrollment and ongoing enrollment operations, including testing, defect resolution, and production support.
- Coordinate with internal teams and external vendors on data feeds, file layouts, integrations, and eligibility updates.
- Participate in testing activities including unit testing, system testing, UAT, regression testing, and enrollment scenario validation.
- Troubleshoot enrollment issues related to eligibility, plan mapping, rates, coverage effective dates, and employee/dependent data.
- Create or maintain documentation for configuration, process flows, test scenarios, issue logs, and operational procedures.
- Provide subject matter expertise on bswift capabilities, limitations, and best practices for enrollment administration.
Required Skills / Experience
- 2+ years hands-on experience with bswift benefits administration/enrollment platform.
- 2+ years strong understanding of benefits enrollment processes, including open enrollment, new hire enrollment, qualifying life events, eligibility, and dependent management.
- 2+ years experience configuring benefit plans, rates, eligibility rules, coverage levels, and enrollment workflows.
- High School Diploma or GED
Preferred Qualifications
- Prior experience supporting bswift implementations, enhancements, or production operations.
- Strong communication skills with the ability to work across business, IT, vendor, and operational teams.
- Experience working in healthcare payer, insurance, benefits administration, or HR technology environments is preferred.
- Experience with carrier file feeds, EDI, eligibility files, or HRIS integrations.
- Understanding of healthcare benefits, medical/dental/vision plans, COBRA, life events, and regulatory considerations.
- Experience supporting open enrollment cycles or large-scale benefits administration programs.
- Knowledge of HR/benefits data, employee eligibility, carrier feeds, and integration touchpoints.
- Ability to support testing, defect triage, issue resolution, and stakeholder coordination.
Ideal:
The ideal candidate is a bswift hands-on functional/configuration specialist who understands benefits enrollment processes and can quickly support CareFirst''s enrollment needs by bridging business requirements, platform configuration, testing, and operational support.
#LI-NorthAmerica
About NTT DATA:
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($60- $90/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate''s actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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