Oracle Service Cloud Consultant (Fusion) San Jose CA_Onsite

San Jose, CA, US • Posted 2 hours ago • Updated 2 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

On-site

$60 - $70/hr

Fitment

Dice Job Match Score™

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Job Details

Skills

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).

Summary

Role - Oracle Service Cloud Consultant (Fusion)

Location - San Jose CA or Should be available in PST / MST location.(Client need support in PST hours)

Job type:Fulltime/contract

Required Skills

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments

Preferred Skills:

Oracle certifications (e.g., Oracle B2C Service Certified).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10500016
Position Id: 8877355
Posted 2 hours ago

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Oracle Service Cloud Consultant (Fusion) San Jose CA_Onsite

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Job Details

Skills

Summary

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