API QA

Job#: 3047560

Job Description:
API QA

Location: St. Louis, Missouri (Onsite)

Role Overview

We are seeking a Senior QA Analyst to support enterprise Salesforce and Location Management Platform (LMP) initiatives. This role is responsible for validating API integrations, ensuring data accuracy between systems, and supporting new API development through functional and integration testing. The ideal candidate will have strong Salesforce Sales Cloud knowledge and hands-on experience testing REST APIs. This is primarily a manual testing and integration validation role.

Key Responsibilities

• Validate functionality and data flow across APIs that integrate Salesforce Sales Cloud with downstream applications.
• Perform end-to-end integration testing to ensure data is accurately transmitted and processed.
• Execute API testing using tools such as Postman.
• Review API specifications and business requirements to develop comprehensive test scenarios.
• Validate new API enhancements and support regression testing for existing integrations.
• Analyze API responses, payloads, and status codes to identify defects.
• Collaborate with developers to isolate root causes and verify defect resolution.
• Create and execute manual test cases for functional, integration, regression, and negative scenarios.
• Participate in sprint planning, backlog refinement, daily standups, and release activities.
• Track, document, and manage defects using Jira.
• Partner with project stakeholders to ensure test coverage aligns with business requirements.

Required Qualifications

Salesforce Experience:

• 3+ years of Salesforce Sales Cloud experience.
• Strong understanding of Salesforce data structures, security, profiles, roles, and business processes.
• Experience testing Salesforce integrations with external applications.

API & Integration Testing:

• 3+ years of API testing experience.
• Experience validating RESTful services and JSON payloads.
• Hands-on experience using Postman or similar API testing tools.
• Ability to verify request/response behavior, authentication methods, and data synchronization.
• Experience troubleshooting data mapping and integration issues.

Quality Assurance:

• 5+ years of software quality assurance experience.
• Strong understanding of SDLC, STLC, defect management, and test planning.
• Experience extracting test scenarios from business and functional requirements.
• Experience using Jira for defect and test management.
• Strong analytical and troubleshooting skills.

Preferred Qualifications

• Experience supporting Location Management Platforms or customer location management applications.
• Knowledge of Salesforce CPQ.
• Telecommunications or cable industry experience.
• Experience testing high-volume transactional systems.
• Familiarity with integration technologies and API gateways.
• Experience validating data across Salesforce, billing, order management, or provisioning systems.
• Exposure to automated testing tools and frameworks.

Technical Skills

Required:

• Salesforce Sales Cloud
• API Testing
• REST Services
• JSON
• Postman
• Jira
• Integration Testing
• Functional Testing
• Regression Testing

Preferred:

• Salesforce CPQ
• Swagger/OpenAPI
• SQL
• API Gateway Technologies
• Telecom OSS/BSS Systems

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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