Help Desk Agent I/Remote

Job Title: IT Field Support / Junior Deskside Support Location-Remote Job Summary: Provide first-level technical support to end users by troubleshooting hardware, software, and basic network issues. Assist with on-site (deskside) support and ensure smooth day-to-day IT operations. Key Responsibilities: Provide Level 1 support for desktops, laptops, printers, and mobile devices Troubleshoot hardware and software issues (Windows, basic applications) Install, configure, and maintain IT equipmen

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: Windows OS (Windows 10/11) Microsoft Office 365 Ba

RESPONSIBILITIES: Kforce has a client seeking a Desktop Support/IT Generalist in Miami, FL. Key Tasks: * Provide technical support to end-users for hardware, software, and network-related issues * Install, configure, and maintain desktops, laptops, printers, and other peripherals * Troubleshoot and resolve issues with operating systems (Windows, macOS, Linux) and common software applications * Assist with system and network administration tasks, including user account management and permissions

Proven experience in an IT support role, involving extensive customer support, both remote and in-personFull understanding of Windows Environment and extensive experience with MS Office SuiteA+ CertificationAbility to travel, and ability to pass a Jacobs' driving record reviewIdeally, you'll also have: Bachelor's degree in Information TechnologyServiceNow or related ticketing management system Responsibilities: As a Global Support Services Analyst, you ll join our collaborative and engaging IT