L2 Application Support Engineer

Springfield, MO, US • Posted 2 days ago • Updated 2 days ago
Full Time
No Travel Required
On-site
$120,000 - $150,000/yr
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • IBM WebSphere Commerce
  • IBM DB2
  • Incident Management
  • Knowledge Management
  • Electronic Commerce
  • Database
  • Application Support
  • DB2
  • Oracle
  • Commerce Suite
  • WebCommerce Suite

Summary

Role:                    L2 Application Support Engineer - IBM/HCL-WebCommerce Suite 8.x ecomm

Location:            Springfield, MO (Onsite)

Type:                   Fulltime role with Tata Consultancy Services

 

Job Description

We are seeking an experienced L2 Application Support Engineer to provide operational support for our mission-critical WebSphere Commerce Suite (WCS) 8.x e-commerce platform. This role requires strong troubleshooting skills, proactive monitoring and incident response capabilities to ensure optimal performance and availability of our online commerce systems.

 

Technical Skills:

·       3-5 years of experience in application support or technical support roles

·       2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms

·       Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills

·       Basic knowledge of Linux/Unix systems and command line operations

·       Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers)

·       Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions

 

Key Responsibilities:

·       Incident Response & Troubleshooting

·       Monitoring & Performance Management

·       Application Operations

·       Database Support & Integration

·       Documentation & Knowledge Management

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91173160
  • Position Id: 8936901
  • Posted 2 days ago
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