An established financial services organization is seeking a Technical Writer or Documentation Specialist in Northern Virginia or Pensacola, FL to develop clear, user-friendly documentation and support SharePoint-based knowledge management initiatives. This role combines technical writing, content governance, and collaboration with enterprise teams to improve documentation quality and accessibility.
No Third party candidates!!!
About the Opportunity:
Shift: Day shift
Schedule: Monday to Friday
Hours: Standard business
Setting: Hybrid (3 days onsite per week in either Northern Virginia or Pensacola, FL
Responsibilities:
Develop, write, and maintain technical documentation such as user guides, SOPs, administrator guides, and process documents
Translate complex technical concepts into clear, concise, and user-friendly content
Design, administer, and maintain SharePoint sites, libraries, navigation, and metadata structures
Build and enhance SharePoint solutions using pages, lists, web parts, workflows, and integrations
Partner with business and technical stakeholders to gather requirements, validate content, and support knowledge management initiatives
Qualifications:
Bachelor's degree in Technical Writing, Communications, Information Systems, or a related field
5-10 years of experience in technical writing, documentation development, or knowledge management
Experience supporting enterprise systems, applications, or technical teams
Strong technical writing, editing, and documentation skills
Ability to translate complex technical information into clear, actionable content
Strong communication, stakeholder engagement, and collaboration skills
Strong attention to detail and commitment to quality
Ability to manage multiple priorities and work independently
Desired Skills:
SharePoint administration experience including site design, document libraries, governance, and content management
Experience developing SharePoint solutions using pages, lists, workflows, and integrations
Proficiency with Microsoft 365 applications including Word, Excel, PowerPoint, Teams, and SharePoint
Familiarity with Agile and Software Development Lifecycle (SDLC) methodologies
Experience with diagramming tools such as Microsoft Visio
Knowledge of information architecture, content strategy, and knowledge management best practices
Experience using AI tools such as Microsoft Copilot to improve documentation efficiency and content management processes
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