ServiceNow Developer

ServiceNow Developer

Location: 100% Remote

Salary Band: $70,000 - $105,000 annually

Overview:

Work Location. Only Candidates who reside in the following states can be considered for remote work: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

Responsibilities:

• The ServiceNow Developer is responsible for creating and maintaining various applications and modules on the ServiceNow platform
• The developer will work with business stakeholders to understand their needs and deliver solutions that improve efficiency and user experience
• The developer will also use best practices and agile methodologies to ensure high-quality code and documentation
• Design, develop, test, and deploy applications and modules on the ServiceNow platform using best practices and agile methodologies
• Configure and enhance all aspects of ServiceNow, such as workflow, UI, client scripts, business rules, catalogs, integrations, and orchestration, using out-of-box functionality as a strong guiding principle
• Collaborate with business stakeholders to gather, analyze, and validate requirements, and provide solutions that align with the business objectives and ServiceNow platform strategy
• Troubleshoot and resolve issues related to the performance, functionality, and security of the ServiceNow applications and modules, and implement preventive measures to avoid future incidents
• Stay updated on the latest features and developments of the ServiceNow platform and incorporate them into the existing and new solutions, following the ServiceNow best practices and standards
• Document the design, development, testing, and deployment processes for ServiceNow applications and modules, and maintain the configuration management and version control of the code and scripts
• Provide design, planning, development, testing, and implementation support across the ServiceNow platform
• Advise where out-of-box functionality can achieve a desired outcome in lieu of customization
• Provide feedback to stakeholders regarding solutions that align with designed ServiceNow capabilities
• Provide high-level estimations and guidance for breakdown of work into features, epics, and stories, including identifying the need for technical spikes
• Create working demos and prototypes as necessary, prior to full deployment
• Review existing implementations and provide recommendations and support for design changes to enhance platform operations and performance

MINIMUM QUALIFICATIONS:

• Bachelors degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience
• A minimum of 2 years of progressive experience in application systems/administration
• Prefer proficiency in at least two computer languages used currently in production

Preferred:

• A CSA (Certified System Administrator) and CAD (Certified Application Developer) certification from ServiceNow but not required
• At least 2 years of experience in developing solutions on the ServiceNow platform
• Experience developing forms, reports, dashboards, catalog items, and complex workflows in the ITSM, ITOM, and ITAM applications
• Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)
• Familiarity with User Interface design and User Experience concepts
• Strong knowledge of ServiceNow scripting languages, such as JavaScript, AngularJS, HTML, CSS, XML, and JSON
• Strong communication skills and the ability to interact effectively with clients and stakeholders
• A strong team player and collaborator mindset