Senior ServiceNow-Assist Developer

Remote • Posted 6 hours ago • Updated 6 hours ago
Full Time
No Travel Required
Remote
$100,000 - $130,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • SERVICENOW

Summary

Roles & Responsibilities
Overview:
We are looking for a motivated Senior ServiceNow-NowAssist Developer is responsible for designing, 
developing, and implementing advanced AI-powered solutions to enhance user experiences, business processes,
 & automation. This role focuses on Agentic AI capabilities &  Virtual Agent  , leveraging NowAssist (GenAI),  
Across HR Service Delivery, IT Service Management   & IT Operations Management 
 
Key Responsibilities
• AI Solution Design: Architect and deploy intelligent, context-aware solutions using NowAssist, 
AI Agent Studio, and Virtual Agent Designer.
• Agentic AI Development: Build and configure Agentic AI flows using both 
Out-of-the-Box (OOTB) 
and custom agents.
• IntegrationHub & API Management: Develop and manage complex integrations with third-party 
system
s (e.g., Azure, AWS, Workday) using REST/SOAP APIs and IntegrationHub spokes.
• Proactive Automation: Implement Predictive Intelligence, Task Intelligence, 
and RAG (Retrieval-Augmented Generation) architectures.
• Platform Development: Customize ServiceNow applications using 
JavaScript (client/server-side),
HTML, CSS, and Business Rules.
• Technical Leadership: Create technical design documentation, architecture diagrams,
and user stories while mentoring junior developers.
• Collaboration: Work with stakeholders to define requirements, particularly in HRSD and ITSM
modules.
• Experience with Agentic AI and Now Assist Skill Kit.
• Familiarity with Machine Learning Operations (MLOps) and data science concepts.
• Experience in Agile/DevOps environments.
 
Required Skills and Qualifications
• Experience: 10+ years in ServiceNow development; 8–10+ years of overall IT experience.
• NowAssist/GenAI: Proven experience with NowAssist, Prompt Engineering, 
and building GenAI workflows.
• ServiceNow Modules: Strong expertise in ITSM, ITOM, ITAM, and HRSD.
• Scripting: Advanced proficiency in JavaScript.
• Architecture: Experience with CMDB, Discovery, and data modeling.
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10530321
  • Position Id: 8904104
  • Posted 6 hours ago
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