Job#: 3019322 Job Description: Designs, builds, tests, and supports application and integration solutions, including coordination of system migrations, user training, and ongoing customer support (including troubleshooting). This role involves in-depth analysis of end-user workflows and requires a strong understanding of software functionality and maintenance needs to effectively support and manage the electronic environment across assigned service lines. The position collaborates closely with operational leaders and cross-functional teams to ensure system stability and to drive continuous optimization and improvement initiatives
Minimum Qualifications
1. Education
- Bachelor's degree required or an equivalent combination of education and relevant experience.
2. Experience & Training
- Certification for all relevant applications must be obtained within 6 months of hire, including Epic where applicable.
- Two (2) years of experience working with healthcare information systems in one or more of the following capacities:
- Application Administrator
- Operational End User
- Epic Bridges certification and integration analyst experience are highly preferred.
- Integration engine experience preferred, including:
- Iris for Health / Ensemble
- Cloverleaf
- Corepoint
- HL7 interfaces
3. Skills, Competencies, and Qualifications
- Excellent customer service and interpersonal skills.
- Solid understanding of service line workflows.
- Ability to collaborate effectively across multiple application and technical teams.
- Strong presentation and communication skills.
- Ability to work independently with minimal supervision.
- Excellent organizational and time-management skills.
- Strong analytical and problem-solving abilities.
4. Physical Requirements
- Light physical demand.
- Ability to stand and/or sit for extended periods of time.
- Occasional lifting of up to 10 pounds.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.