Position Overview

The role functions as a Principal Technical Product Owner / Senior Business Analyst, leading the strategy, vision, and execution of complex enterprise-scale technical products and platforms.

This position serves as the bridge between engineering, architecture, and business stakeholders, ensuring delivery of scalable, sustainable, and value-driven solutions aligned with enterprise strategy.

You will own the end-to-end product lifecycle, mentor other Product Owners, and provide leadership across product and engineering teams.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field (or equivalent experience)

• 3+ years of experience in Agile environments or technical product management

• Proven experience collaborating with engineering and architecture teams

Preferred Qualifications

• 4+ years of experience in product ownership or technical product management

• Strong exposure to enterprise-scale technical platforms

Core Skills & Competencies

🔹 Engineering & Architecture Fluency

• Ability to understand how applications are built and operated

• Read and interpret code, APIs, and architecture diagrams

• Evaluate trade-offs across cloud, networking, data, reliability, observability, and security

• Influence technical direction without day-to-day coding ownership

🔹 Platform / Shared Services Productization

• Treat shared capabilities as product offerings

• Define value propositions and service catalogs

• Steward SLOs, SLAs, reliability, and capacity objectives

🔹 Leadership & Strategy

• Strong leadership and mentoring skills

• Strategic thinker balancing short-term delivery with long-term vision

• Align business needs with technical constraints

• Define and track technical OKRs and KPIs

🔹 Communication & Collaboration

• Excellent stakeholder management skills

• Ability to communicate across technical and non-technical audiences

• Cross-functional collaboration across business, IT, and SaaS vendors

🔹 Analytical Mindset

• Data-driven decision-making approach

• Strong analytical and structured problem-solving skills

Manager’s Top Requirements

1️⃣ Crew Pay & Payroll Expertise

• 5+ years of experience in airline crew pay or payroll

• Strong knowledge of labor-contract–based payroll processing and crew operations

• Experience with Skymetrix (Rainmaker) or ELP Crew Payment platforms (preferred)

2️⃣ Advanced Requirements & Testing Skills

• 5+ years of requirements gathering, facilitation, and documentation

• Define acceptance criteria

• Execute:

  • Functional testing

  • Unit testing

  • Integration testing

  • Regression testing

• Translate complex crew contracts into system rules and technical requirements

3️⃣ Analytical & Process Design Strength

• Gap analysis

• Data gathering and analysis

• Process mapping and modeling

• Creation of traceability matrices

• Support structured delivery processes

4️⃣ Cross-Functional Collaboration

• Work across business units, technology teams, and SaaS providers

• Communicate complex technical and operational concepts clearly

• Maintain stakeholder alignment

5️⃣ Product & Solution Delivery Leadership

• Issue tracking and resolution

• Test plan validation

• Solution implementation

• Continuous product discovery

• Flexible contributor able to support multiple roles

Key Responsibilities

• Define and communicate product vision

• Develop and manage IT application roadmaps

• Translate business needs into technical requirements

• Lead backlog refinement and prioritization

• Balance technical debt, scalability, and business value

• Gather user feedback and convert into actionable technical solutions

• Partner with engineering and architecture teams to ensure successful delivery

• Define and track KPIs and OKRs for performance and reliability

• Drive innovation aligned with industry best practices

• Ensure architectural compliance and enterprise alignment

• Optimize trade-offs for scalability and sustainability

Ideal Candidate Profile

The client is looking for a Senior Business Analyst / Technical Product Owner with:

• Strong airline crew payroll domain expertise

• Deep requirements & testing experience

• Solid analytical and process design background

• Proven leadership in enterprise product environments

• Ability to bridge business and technical stakeholders effectively