Sr Scrum Master (managed a servienow project)
Location: Remote
Duration: 6+ month extendable contract (Project is through 2027)
MUST HAVE Experience working with Strategic Portfolio Management (SPM) within ServiceNow
ServiceNow Scrum Master:
Manages the ServiceNow project and coordinates the team.
Supports a manager new to project management.
Ensures the team adapts to evolving requirements and consensus challenges.
Prefers practical, hands-on approach over strict adherence to ceremonial processes
Job Requirements:
5+ years of experience as a Sr Scrum Master in a software development environment
Demonstrable experience working with development teams focused on ServiceNow applications, understanding the unique aspects of the ServiceNow platform (e.g., configurations vs. customizations, update sets, scoped apps, platform upgrades).
Certified Scrum Master (CSM), Professional Scrum Master (PSM I), or equivalent agile certification.
Knowledge of UX/UI principles and limitations as they apply to ServiceNow portals and workspaces
Familiarity with ITSM, CSM, HRSD, or other common ServiceNow modules is a plus
Strong understanding of Agile principles, values, and the Scrum framework.
Excellent communication, facilitation, coaching, and conflict resolution skills.
Ability to inspire, motivate, and influence teams without direct authority.
Experience with agile project management tools (e.g., Jira, Azure DevOps, Rally, ServiceNow Agile Development 2.0).
Ability to understand technical concepts and communicate them effectively to both technical and non-technical audiences.
Problem-solving mindset with a proactive approach to identifying and addressing challenges.
Experience with scaled agile frameworks (SAFe, EAP) specifically applied to ServiceNow development.
ServiceNow certification is a plus but not required(e.g., Certified System Administrator, Certified Application Developer)
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
J
ob Summary:
Facilitate Agile Ceremonies: Expertly facilitate all Scrum ceremonies, including Daily Scrums, Sprint Planning, Sprint Reviews, and Sprint Retrospectives, ensuring they are productive, engaging, and adhere to Scrum principles
Coach and Mentor: Coach the ServiceNow development team, Product Owner, and stakeholders on Agile principles, Scrum framework, and best practices. Promote self-organization, cross-functionality, and continuous improvement within the team
Remove Impediments: Proactively identify and remove obstacles and impediments that hinder the team's progress, escalating when necessary and working to resolve issues quickly
Support Product Owner: Work closely with the Product Owner to ensure the backlog is well-groomed, prioritized, transparent, and ready for development, particularly for ServiceNow-specific requirements.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: cxbcsi
- Position Id: Job44364
- Posted 5 hours ago
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