IT Business Analyst II

Job#: 3028663

Job Description:
IT Business Analyst II

Location: Charlotte, North Carolina (Hybrid)

Employment Type: Contract

Duration: 12 months

Role Overview

This contract role supports the Consumer Technology Communications and Engagement team. The position contributes to the delivery of engagement initiatives by supporting planning, content development, event execution, and measurement efforts. The contractor will follow established models and standards to ensure work is completed accurately and on schedule. This role requires organizational skills, attention to detail, and the ability to manage multiple tasks concurrently.

Key Responsibilities

• Support employee engagement leads in the execution of engagement action plans.
• Draft and edit articles, blogs, and forums for the organization's virtual community.
• Assist with collecting and organizing metrics such as event attendance and survey results.
• Help translate complex content into clear, employee-friendly language.
• Provide resource materials support, including updating content.
• Coordinate logistics and executional details for meetings and events.
• Support stakeholder collaboration by gathering feedback and tracking approvals.
• Provide administrative and operational support, including calendar and mailbox management.
• Pull, update, and distribute standard reports for engagement leads.
• Maintain and update distribution groups and communication channels.

Required Qualifications

• Organizational and time-management skills with the ability to manage multiple tasks and deadlines.
• Written and verbal communication skills, with the ability to draft and edit content for employee audiences.
• Attention to detail and accuracy, particularly when coordinating logistics and maintaining materials.
• Ability to follow established processes, guidance, and standards.
• Experience supporting administrative and operational tasks, including scheduling and report pulling.
• Ability to collect, organize, and summarize data and metrics.
• Collaboration skills and a service-oriented approach when working with stakeholders.
• Proficiency with Microsoft Office tools, including PowerPoint, Excel, Outlook, and Word.
• Ability to work effectively in a fast-paced environment.

Preferred Qualifications

• Prior employee engagement experience.
• Prior writing experience.
• Experience with WebEx or Microsoft Teams hosting and video recording.
• Technology or financial services experience.

Work Environment

This position requires a hybrid work schedule with a minimum of three days per week onsite, beginning on day one.

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Apex uses a virtual recruiter as part of the application process. Click for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.