What You Will Do
● Support the Delivery Workstream Lead throughout the SAP ERP implementation
lifecycle.
● Document and maintain current-state and to-be business processes across:
○ Fulfillment Operations
○ Global Logistics
○ Trade Compliance
○ Returns and Reverse Logistics
● Gather, document, and validate business requirements from Business Process Owners (BPOs), Subject Matter Experts (SMEs), and key stakeholders.
● Support requirements workshops, process reviews, and solution validation sessions.
● Partner with SAP functional teams and business stakeholders to ensure requirements
are accurately reflected in solution designs.
● Review proposed solutions and identify gaps, risks, or process impacts.
● Develop and maintain process flows, business scenarios, and testing artifacts.
● Coordinate and support User Acceptance Testing (UAT) activities, including:
○ Test planning
○ Test script development
○ Test execution support
○ Defect tracking and resolution using XRay in Jira
○ Test status reporting
● Ensure all approved solution designs are thoroughly tested and validated prior to
deployment.
● Maintain a strong understanding of Order-to-Fulfill processes, logistics operations, trade compliance requirements, and reverse logistics workflows.
● Perform data validation activities to ensure accuracy and completeness of migrated and converted data.
● Support master data validation and reconciliation efforts related to fulfillment, logistics,
transportation, trade compliance, and returns processes.
● Track and manage action items, issues, risks, and dependencies within the Delivery
workstream.
● Support business readiness activities, including process documentation, training support, and go-live preparation.
● Assist BPOs and SMEs as they adopt new processes and system capabilities introduced through the SAP implementation.
● Support deployment, hypercare, and post-go-live stabilization activities.
What You Bring:
● Bachelor''s degree in Engineering, Supply Chain, Business, Logistics, Operations, or a
related field.
● 3+ years of experience as a Business Analyst, Supply Chain Analyst, Functional Analyst, Logistics Analyst, or similar role supporting supply chain execution processes.
● Experience working with one or more of the following areas:
○ Fulfillment Operations
○ Global Logistics
○ Transportation and Distribution
○ Trade Compliance
○ Returns and Reverse Logistics
○ Order Management and Order Fulfillment
● Understanding of Order-to-Fulfill processes and supporting supply chain execution
functions.
● Experience gathering business requirements and documenting business processes.
● Experience supporting User Acceptance Testing (UAT), defect management, and
business validation activities.
● Strong analytical and problem-solving skills with attention to detail.
● Experience validating data and supporting data migration activities.
● Ability to work effectively with Business Process Owners, Subject Matter Experts, IT
teams, and external implementation partners.
● Strong communication, facilitation, and organizational skills.
● Experience with SAP S/4HANA or other ERP platforms supporting fulfillment, logistics,
transportation, and trade compliance processes is preferred.
● Experience supporting ERP, supply chain, logistics, or business transformation initiatives is preferred.
● Familiarity with global trade compliance regulations, import/export operations,
transportation management, and reverse logistics processes is a plus.
● High-tech manufacturing, electronics, networking, semiconductor, or data storage
industry experience is a plus.
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