Business Systems Analyst

Minneapolis, MN, US • Posted 7 hours ago • Updated 7 hours ago
Full Time
On-site
Company Branding Image
Fitment

Dice Job Match Score™

📋 Comparing job requirements...

Job Details

Skills

  • Business Systems
  • Customer Experience
  • Business Strategy
  • Build Vs Buy
  • Data-flow Diagrams
  • Cost-benefit Analysis
  • Software Development Methodology
  • IDEA
  • Document Processing
  • Business Analysis
  • Process Improvement
  • Business Architecture
  • Business Cases
  • Data Flow
  • Communication
  • Facilitation
  • Collaboration
  • IT Operations
  • Regulatory Compliance
  • Use Cases
  • Prism
  • Automation Anywhere
  • Pega
  • Management
  • Workflow
  • Unstructured Data
  • Generative Artificial Intelligence (AI)
  • Emerging Technologies
  • Insurance
  • Financial Services
  • Cloud Computing
  • SaaS
  • JIRA
  • Confluence
  • Microsoft Azure
  • DevOps
  • Microsoft Visio
  • MIRO
  • Microsoft Power BI
  • Microsoft Excel
  • SQL
  • Lean Six Sigma
  • Certified Business Analysis Professional
  • PMBOK
  • Optical Character Recognition
  • Natural Language Processing
  • Machine Learning (ML)
  • Analytics
  • Artificial Intelligence

Summary

We are looking for an experienced Business Systems Analyst to help drive transformation, automation, and AI initiatives across key business areas. This role partners closely with business and technology teams to assess opportunities, shape future-state solutions, and support decisions that improve efficiency, customer experience, and operational outcomes.
Responsibilities
  • Lead discovery sessions and stakeholder interviews to understand business goals, current-state challenges, risks, constraints, and desired outcomes.
  • Analyze end-to-end processes to identify gaps, inefficiencies, control needs, data issues, and opportunities for automation or improvement.
  • Develop future-state process and solution recommendations aligned with business strategy, compliance, and operational needs.
  • Evaluate solution options, including build vs. buy, automation vs. manual approaches, and enterprise vs. fit-for-purpose alternatives.
  • Perform high-level feasibility assessments covering integrations, dependencies, architecture considerations, delivery complexity, and implementation readiness.
  • Create clear visual materials such as process maps, capability views, journey maps, operating model diagrams, and data flow diagrams.
  • Support business case development with cost-benefit analysis, prioritization input, effort sizing, and value assessments.
  • Collaborate with cross-functional teams throughout the SDLC, from idea intake through implementation support and post-launch validation.
  • Identify opportunities to apply automation, analytics, intelligent document processing, and AI to business challenges.
  • Help translate complex business and technical topics into concise, executive-ready recommendations and decision materials.
Skills
  • 7+ years of experience in business analysis, business systems analysis, solution analysis, process improvement, business architecture, digital transformation, or a related field.
  • Strong ability to gather requirements, document findings, validate information, and guide discussions with stakeholders.
  • Experience creating business cases, decision matrices, option analyses, and value-based recommendations.
  • Ability to assess processes, identify improvement opportunities, and recommend practical future-state solutions.
  • Working knowledge of foundational architecture concepts such as APIs, integrations, data flows, system dependencies, SaaS platforms, and workflow tools.
  • Strong communication skills with the ability to present information clearly to both technical and non-technical audiences.
  • Experience facilitating workshops, leading interviews, and aligning diverse groups around priorities and decisions.
  • Ability to collaborate effectively across business, technology, operations, analytics, and compliance teams.
  • Experience evaluating automation and AI use cases based on value, feasibility, risk, and readiness.
  • Comfort supporting implementation planning, requirements refinement, and readiness activities as needed.
Preferred Skills
  • Experience with automation platforms such as UiPath, Blue Prism, Automation Anywhere, PEGA, or similar tools.
  • Familiarity with OCR, ICR, document intelligence, case management, workflow automation, and unstructured data processing.
  • Exposure to Generative AI, LLMs, Copilot technologies, AI agents, NLP, chatbots, or sentiment analysis.
  • Experience participating in proof-of-concept or proof-of-value efforts for emerging technologies.
  • Background in insurance, financial services, or transformation work within operational environments.
  • Experience with cloud-based platforms, SaaS implementations, process mining, task mining, or enterprise automation tools.
  • Familiarity with Jira, Confluence, Azure DevOps, Visio, Lucidchart, Miro, FigJam, Power BI, Excel, SQL, Power Platform, or Copilot Studio.
  • Relevant certifications such as Lean Six Sigma Green Belt, CBAP, PMI-PBA, or Certified Business Architect.
  • Experience supporting OCR, NLP, AI, ML, analytics, or chatbot solutions in business settings.

Horizontal is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels respected, valued, and empowered to contribute. We welcome candidates from all backgrounds and perspectives who are excited to help build better solutions together.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10123528
  • Position Id: 75515
  • Posted 7 hours ago

Company Info

About Horizontal Talent

Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.

We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.

Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.

Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.

Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.

In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.

About_Company_OneAbout_Company_Two
Contact the job poster
CL

Chris Lindell

Recruiter @ Horizontal Talent
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Minneapolis, Minnesota

Today

Full-time

USD 37.00 - 71.00 per hour

Minneapolis, Minnesota

Today

Full-time

USD 37.00 - 71.00 per hour

Wayzata, Minnesota

Today

Full-time

USD 22.00 - 49.00 per hour

Seattle, Washington

Today

Full-time

USD 48.00 - 84.00 per hour

Search all similar jobs