Job Title

Senior Scrum Master – Banking Domain (10+ Years Experience)

Job Summary

We are looking for a highly experienced Scrum Master with 10+ years of IT experience and extensive expertise in Agile project delivery within the Banking domain. The ideal candidate will lead multiple Agile teams, coach stakeholders on Agile best practices, drive continuous improvement initiatives, and ensure the successful delivery of banking products and digital transformation programs.

Key Responsibilities

• Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement.

• Serve as a servant leader by coaching Scrum teams and stakeholders on Agile principles and Scrum practices.

• Remove impediments and resolve issues impacting team productivity and sprint commitments.

• Partner with Product Owners to manage and prioritize the product backlog.

• Drive Agile transformation and continuous improvement across teams.

• Track Agile metrics such as velocity, burndown, burnup, cycle time, and team capacity.

• Coordinate cross-functional teams including Development, QA, Business Analysts, DevOps, Architecture, and Business stakeholders.

• Identify, manage, and mitigate project risks, dependencies, and escalations.

• Support release planning, PI planning (if applicable), and program-level coordination.

• Ensure adherence to organizational governance, compliance, and banking regulatory requirements.

• Foster collaboration, transparency, and high-performing Agile teams.

• Mentor junior Scrum Masters and contribute to Agile Center of Excellence initiatives.

Required Skills

• Strong expertise in Scrum, Agile, Kanban, and Lean principles.

• Hands-on experience facilitating Agile ceremonies for multiple Scrum teams.

• Experience using Agile tools such as Jira, Confluence, Azure DevOps, or Rally.

• Strong stakeholder management and communication skills.

• Excellent facilitation, coaching, mentoring, and conflict resolution abilities.

• Experience managing Agile metrics and reporting.

• Ability to work in fast-paced, complex enterprise environments.

• Strong analytical, problem-solving, and decision-making skills.

Banking Domain Experience

• Extensive experience in Banking or Financial Services projects.

• Good understanding of Retail Banking, Corporate Banking, Digital Banking, Payments, Lending, Cards, Treasury, and Wealth Management.

• Experience working on regulatory and compliance-driven initiatives.

• Knowledge of banking operations, risk management, and financial products.

• Experience delivering enterprise-scale digital transformation initiatives.

Qualifications

• Bachelor''s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.

• Master''s degree is a plus.

Certifications

• Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II)

• SAFe Scrum Master (SSM) or SAFe Agilist (Preferred)

• PMI-ACP or equivalent Agile certification (Preferred)

Experience

• 10+ years of overall IT experience.

• 5+ years of experience as a Scrum Master.

• Proven experience leading multiple Agile teams in Banking or Financial Services.

• Experience working with globally distributed teams and enterprise Agile environments.

Preferred Skills

• Experience with SAFe or other scaled Agile frameworks.

• Exposure to DevOps, CI/CD, and cloud platforms (AWS, Azure, or Google Cloud Platform).

• Knowledge of Agile portfolio management and release management.

• Experience with Agile transformation initiatives.

• Familiarity with enterprise architecture and modern software delivery practices.

Key Competencies

• Agile Leadership

• Servant Leadership

• Agile Coaching

• Stakeholder Management

• Team Facilitation

• Risk & Dependency Management

• Conflict Resolution

• Continuous Improvement

• Enterprise Agile Delivery

• Strategic Thinking

• Effective Communication

• Collaboration

• Problem Solving

• Change Management