Telecom Technical Support Consultant

Remote • Posted 1 day ago • Updated 1 day ago
Contract W2
Contract Independent
Contract Corp To Corp
12 Months
No Travel Required
Remote
$30 - $35/hr
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Telecom domain experience
  • experience with Blue Planet Inventory (BPI).
  • troubleshooting and production support experience
  • Knowledge in OSS/BSS ecosystem

Summary

Telecom Technical Support

Duration: Long Term

Location: NYC, NY, (REMOTE)

Rate: $30-$35/hr W2 Without Benefits

Job Summary: Strong telecom domain expertise and hands-on experience in Blue Planet Inventory (BPI). The ideal candidate should have experience supporting telecom inventory platforms, troubleshooting production issues, and working with similar OSS/BSS or network technology environments.

Key Responsibilities:

  • Provide application and production support for telecom inventory systems, especially BPI.
  • Troubleshoot technical issues, perform root cause analysis, and drive issue resolution.
  • Support integrations and data flow across telecom platforms and inventory systems.
  • Work closely with business, operations, and technical teams for incident and change management.
  • Monitor system performance and ensure service availability in support environments.

Required Skills:

  • Telecom domain experience.
  • Hands-on experience with Blue Planet Inventory (BPI).
  • Strong troubleshooting and production support experience.

Nice to Have:

  • Experience with ServiceNow.
  • Knowledge of OSS/BSS ecosystem.

Regards,

 

Vipin Tiwari

Direct No.:
Techridge Inc.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10125172
  • Position Id: 8997630
  • Posted 1 day ago

Company Info

About Techridge, Inc.

We believe we have the know-how to do it right the first time and we also understand that our client focus will always be on



-High Quality

-Cost Effectiveness

-Total Convenience

-Continuous Training

-Emphasis on Security

-Industry recognized SDLC

-Intelligent Communication



Technology and business knowledge go hand in hand in today s digital age, it very important to remember that technology will always remains a support mechanism for business. The greatest resource that makes any business successful is people, people who understand your business needs and technology. Techridge s hiring processes allows us to hire the right people based technical expertise on Attitude, Communication, Technical and Industry knowledge. Most of our employees have post graduate degrees.
At Techridge, we satisfy your need to keep up with lightning fast technology, manage constant system updates and control ongoing work by providing qualified IT professionals. People with the expertise to help you charge ahead of industry trends and the competition.


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Vipin Tiwari

Vipin Tiwari

ACCOUNTS MANAGER @ Techridge, Inc.
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