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IT Field Support Specialist (Imaging)

Columbia, MD, US • Posted 1 hour ago • Updated 1 hour ago

Full Time

On-site

Fitment

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Job Details

Skills

Microsoft Deployment Toolkit
MDT
Disk Imaging
Repair
Servers
Printers
Cabling
Multiplexer
Optical Fiber
Network Cabling
Security Clearance
Security+
Computer Hardware
Microsoft Windows
Antivirus
Schematics
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Supervision
Microsoft Windows 7
Active Directory
Analytical Skill
Conflict Resolution
Problem Solving
Project Management
Preventive Maintenance
Performance Management
Management
Artificial Intelligence
Biometrics
Spectrum
Business Process

Summary

Responsibilities

Utilize MDT servers to deploy latest computer image to new and recycled computers
Fulfill equipment requests for newly imaged workstations according to daily work priorities
Configure computers, communications devices and peripheral equipment
Train site personnel in proper use of imaging tools
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Ensures image benches are operational. If operational status is lost alert proper management team
REQUIRED: The individual to be able to drive a company vehicle

Requirements

TS/SCI FSP Clearance
High school/GED and 4 years of experience AND 8570 Certification
- Preferred Security +
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ

Beth Morris
NewGen Technologies
Lead Senior Recruiter
bmorris @newgentechnologies.com

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10153280
Position Id: ada908b2c03ba3274130bd6e9c5a0d8
Posted 1 hour ago

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