Technical Business Analyst (Hybrid - Onsite interviews)

JOB SUMMARY

• Assists the full-time TORUS Business Analyst in eliciting, analyzing, specifying, and validating business needs of stakeholders. Interviews stakeholders, gathers and compiles user requirements. Applies proven communication, analytical, and problem-solving skills to help the organization make sound technology decisions. Proactively collaborates with Business Technology Partners to identify new technologies that optimize business processes. Plays a supporting role in ensuring the Information Technology Division understands business requirements. This is a temporary contract engagement to provide dedicated business analysis services for defined projects and initiatives.

MINIMUM QUALIFICATIONS

• Bachelor’s degree from an accredited college or university in Business Administration, Computer Science, Finance, Information Systems, or other closely related field, plus four (4) years of related experience.
• OR an equivalent combination of related education and experience.
• Demonstrated ability to create technical user stories and requirements documentation.
• Due to the nature of this position, the selected contractor must pass a required pre-engagement background check and subsequent mandatory background checks in accordance with current County policy requirements.

ESSENTIAL FUNCTIONS

• The following duties and responsibilities are intended to be representative of the work performed by the contractor in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude them from the position.
• Contractors must be prepared to demonstrate the ability to perform the essential functions of the engagement.
• Collaborates with project sponsors to determine project scope and vision.
• Clearly identifies project stakeholders and establishes user classes, and characteristics.
• Gathers user requirements via interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies, establishes, and documents scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Understands and coordinates Agile processes including sprint planning, backlog grooming, and retrospectives.
• Creates User Stories used by the development team to create software.
• Works with stakeholders and project team to prioritize collected requirements.
• Evaluates the effectiveness and efficiency of existing requirements-gathering processes and develops strategies for enhancing or further leveraging these processes.
• Assists in conducting research on software and hardware products to meet agreed-upon requirements and support purchasing efforts.
• Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
• Participates in the selection of requirements documentation software solutions as needed.
• Analyzes and verifies technical requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develops and utilizes standard templates to write requirements specifications accurately and concisely.
• Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Develops prototypes of interfaces and attributes based on user requirements as needed.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develops and conducts peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
• Assists with the interpretation of user requirements into feasible options and communicates options back to stakeholders.
• Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary.
• Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders.
• Supports knowledge transfer and documentation efforts as directed by the TORUS Business Analyst.
• Follows all applicable Salt Lake County policies, guidelines, and information security standards.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Knowledge of: 
• Agile and Scrum processes
• Core business process and operations; or demonstrated ability to learn the same
• Business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Design, development, and implementation of software and hardware solutions, systems, or products
• Project management and project management software skills, including planning, organizing, and managing resources
• Application development and software development life cycle concepts

Skills and Abilities to:

• Communicate effectively both verbally and in writing
• Create systematic and consistent requirements in the form of User Stories in both technical and user-friendly language
• Apply exceptional analytical and statistical skills to systems issues and products as required
• Exercise independent judgment and take action
• Creatively problem solve using analytical and mathematical skills
• Develop effective interpersonal relationships
• Be logical and efficient, with keen attention to detail
• Be highly self-motivated and self-directed
• Organize workloads and prioritize tasks to adhere to deadlines
• Demonstrate strong customer service orientation with elected offices, county departments, and IT team
• Work in a team-oriented, collaborative environment

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Work duties are typically performed in a general office setting or remotely, as coordinated with the TORUS Business Analyst. Work schedule will be coordinated with the Full-Time TORUS Business Analyst. Occasional availability outside standard business hours may be required to support project deadlines or system deployments. This is a temporary contract position and does not include county employee benefits.

“Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)”