Senior Salesforce Architect

Role Overview

We are hiring a Senior Salesforce Architect to own the end-to-end Salesforce continuum across strategy, architecture, governance, and execution. This role will require practiced knowledge of understanding solution decisions tradeoffs to benefit the long-term cost of ownership. This role will interface with executive leadership, require strong cross-functional leadership skills, and the ability to translate complex business requirements into secure, high-performing Salesforce architectures. This will include stewarding our implementation to create a common, consistent global catalog of our products. To bring our customer and contract data together within as few instances of Salesforce as possible globally. to shape our customer onboarding and compliance approach. Brink’s is shifting from operating the business at region and country levels to become a technology driven globally operated entity. This role is intended to help us navigate this transition. You will partner closely with Architecture, Product, Engineering, Security, Data, and regional delivery teams to turn a complex roadmap into a coherent, governable, and executable reality.

Key Responsibilities 

Platform Architecture & Strategy

• Own the Salesforce Front Office target architecture across:
• Sales Cloud, Service Cloud, Revenue Cloud (CPQ, Billing), CLM, Commerce
• (Self-Service + Guided Sales), Experience Cloud / Portals, Marketing Cloud,
• Data Cloud, Field Service,Agentforce and AI capabilities
• Define global reference architectures, patterns, and guardrails aligned to Brink’s
• Lead-to-Cash and Customer Enablement capability model.
• Drive instance strategy, consolidation decisions, and regional deployment patterns.
• Lead buy vs build vs extend decisions with real trade-off analysis, not faith.

Execution Leadership

• Serve as the architectural lead for large-scale, multi-region Salesforce implementations.
• Translate business strategy and capability roadmaps into clear, executable solution architectures.
• Review, challenge, and approve solution designs, integrations, and major build decisions to ensure alignment with enterprise standards.
• Act as the senior technical representative for security, scalability, and operability concerns, actively influencing prioritization and trade-off decisions with business partners.
• Remain hands-on when needed to unblock teams, validate critical designs, and drive delivery outcomes.

Data, AI & Integration Architecture

• Define Salesforce’s role in Brink’s data ecosystem, including Snowflake and downstream analytics.
• Architect Data Cloud solutions for unified customer profiles, segmentation, and activation.
• Guide the use of AI and Agentforce across Sales, Service, Commerce, and Operations with a focus on business value.
• Partner with Integration Architecture to define integration patterns using APIs, events, and middleware.

Governance & Enablement

• Establish and lead Salesforce architecture governance, including standards, design reviews, reusable patterns, and technical debt management.
• Mentor solution architects and delivery leads across regions.

Ideal Candidate Profile 

• 15+ years of overall software development experience, with 10–12 years dedicated exclusively to Salesforce architecture, design, and development.
• Proven experience as lead or principal architect for large, multi-cloud Salesforce
• programs.
• Hands-on expertise across multiple Salesforce clouds, including:
• Sales, Service, Revenue (CPQ/Billing), Experience
• Marketing Cloud and/or Data Cloud
• Strong understanding of Lead-to-Cash, Order-to-Cash, and subscription-based
• business models.
• Experience operating in global, multi-region environments with regulatory and data
• constraints.
• Deep knowledge of:
• Integration architecture
• Data modelling and governance
• Security, compliance, and identity patterns
• Experience working with Agile delivery at scale

Education:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.