Key Responsibilities
Platform Architecture & Strategy
Own the Salesforce Front Office target architecture across:
o Sales Cloud, Service Cloud, Revenue Cloud (CPQ, Billing), CLM, Commerce
o (Self-Service + Guided Sales), Experience Cloud / Portals, Marketing Cloud,
o Data Cloud, Field Service,Agentforce and AI capabilities
Define global reference architectures, patterns, and guardrails aligned.
Lead-to-Cash and Customer Enablement capability model.
Drive instance strategy, consolidation decisions, and regional deployment patterns.
Lead buy vs build vs extend decisions with real trade-off analysis, not faith.
Execution Leadership
Serve as the architectural lead for large-scale, multi-region Salesforce implementations.
Translate business strategy and capability roadmaps into clear, executable solution architectures.
Review, challenge, and approve solution designs, integrations, and major build decisions to ensure alignment with enterprise standards.
Act as the senior technical representative for security, scalability, and operability concerns, actively influencing prioritization and trade-off decisions with business partners.
Remain hands-on when needed to unblock teams, validate critical designs, and drive delivery outcomes.
Data, AI & Integration Architecture
Define Salesforce s role in data ecosystem, including Snowflake and downstream analytics.
Architect Data Cloud solutions for unified customer profiles, segmentation, and activation.
Guide the use of AI and Agentforce across Sales, Service, Commerce, and Operations with a focus on business value.
Partner with Integration Architecture to define integration patterns using APIs, events, and middleware.
Governance & Enablement
Establish and lead Salesforce architecture governance, including standards, design reviews, reusable patterns, and technical debt management.
Mentor solution architects and delivery leads across regions.
Ideal Candidate Profile
14+ years of overall software development experience, with 10 12 years dedicated exclusively to Salesforce architecture, design, and development.
Proven experience as lead or principal architect for large, multi-cloud Salesforce
o programs.
Hands-on expertise across multiple Salesforce clouds, including:
o Sales, Service, Revenue (CPQ/Billing), Experience
o Marketing Cloud and/or Data Cloud
Strong understanding of Lead-to-Cash, Order-to-Cash, and subscription-based
o business models.
Experience operating in global, multi-region environments with regulatory and data
o constraints.
Deep knowledge of:
o Integration architecture
o Data modelling and governance
o Security, compliance, and identity patterns
Experience working with Agile delivery at scale
Education:
Bachelor s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
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