Software Engineer III - Java - Enterprise Communications Platform

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys. Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center, etc.

At Enterprise Technology Services (ETS) we build services which enhance customer experience and provide digital experiences. ETS focuses on building services while providing members benefits with it digital with technology is at its center. As a software engineer on our team, you will be responsible for building and optimizing scalable backend systems using Java 21, Spring Boot, and other enterprise frameworks to contribute to various capabilities in ETS. You will also work closely with other engineers and product teams to implement state-of-the-art solutions for Enterprise applications.

Responsibilities

• Work closely with a team of engineers to design, build, test and deploy.
• Actively participate in the various internal engineering forums to learn from others as well as educate others.
• Familiar with Agile development methodologies - proactively provides updates on work, raise issues, collaborate with other engineers as needed.
• Desirable to have cloud experience and Microservice architecture.
• Desirable to have experience with performance and monitoring tools e.g. Splunk, and Dynatrace.
• Knowledge of continuous integration/continuous deployment (CI/CD), GitHub Actions, processes for services.
• Aptitude for learning and applying new technologies and translate them into working software.
• Strong analytical, problem-solving/quantitative skills.
• Communicates effectively with Technical, Operational, and Product colleagues.
• Must be proactive, enthusiastic, flexible, and results driven.

Qualifications

• Bachelor's degree in computer science, Engineering, or a related field.
• 5+ years of experience in backend development using Java 17/21, Spring, Vert.x related frameworks.
• Familiarity with data structures, multi-threading, data caching and processing with technologies like JSON.
• Ability to understand performance issues with applications and troubleshooting.
• Familiarity with RDBMS and NoSQL databases like PostgreSQL, Redis, and Elasticsearch.
• Ability to adapt to new Technical Stack and be hands on for coding and reviewing peer's code.
• Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.