Salesforce Architect

Job title: Systems Engineer – SaaS (Salesforce)

Remote (US & Canada)

Role Summary

·         Designs, modernizes, and migrates CRM platforms in large enterprise environments

·         Combines deep Salesforce technical expertise with systems engineering and enterprise integration

·         Focuses on Data Cloud, Agentforce, and large-scale CRM replacement programs

·         Leads and supports Microsoft Dynamics to Salesforce (and vice-versa) replacement and porting initiatives

·         Integrates Salesforce with backend ERP systems using modern integration patterns and middleware

·         Operates in environments where governance, reliability, and auditability are critical

Key Responsibilities

Salesforce Systems Engineering and Platform Development

·         Design, build, refactor, and remediate Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and configuration

·         Stabilize and modernize complex, highly customized Salesforce orgs

·         Rationalize data models, automation, and security to support scale and governance

·         Align solutions with Salesforce architectural best practices and enterprise standards

CRM Porting and Platform Replacement (Microsoft Dynamics to Salesforce)

·         Lead and support CRM replacement initiatives from Microsoft Dynamics to Salesforce

·         Analyze Dynamics entities, workflows, and integrations and map them to Salesforce equivalents

·         Design and execute data migration strategies, including transformation, validation, and reconciliation

·         Rebuild business logic, automation, and user experiences to achieve functional parity

·         Support cutover planning, parallel runs, and post-migration stabilization

Enterprise Architecture and ERP Integration

·         Design and implement integrations between Salesforce and backend ERP systems such as SAP and finance platforms

·         Use MuleSoft and related middleware for API-led connectivity and orchestration

·         Work with REST/SOAP APIs, Platform Events, Change Data Capture (CDC), and ETL pipelines

·         Define system-of-record boundaries, data ownership, and transactional integrity

Data Cloud, Agentforce, and AI-Enabled Automation

·         Design and implement Salesforce Data Cloud ingestion, harmonization, and activation patterns

·         Enable Agentforce-driven workflows and intelligent agents within Salesforce-centric processes

·         Integrate Salesforce data and workflows into Tessera’s multi-agent AI platform

·         Support modernization efforts involving fragmented data and legacy CRM implementations

Customer and Delivery Collaboration

·         Act as a hands-on technical contributor during enterprise CRM modernization programs

·         Collaborate with architecture, integration, AI, and delivery teams

·         Communicate technical risks, tradeoffs, and design decisions to executive stakeholders

·         Travel to customer sites to support critical milestones

Ownership and Operational Excellence

·         Own production-grade solutions in regulated, mission-critical environments

·         Balance speed with auditability, reliability, and long-term maintainability

·         Contribute to internal best practices for CRM migration and Salesforce architecture

Technical Skills

Salesforce Platform

·         Strong hands-on experience with Apex, LWC, Flows, and declarative automation

·         Deep understanding of Salesforce data models, security architecture, and governor limits

·         Experience across Sales Cloud, Service Cloud, and Salesforce Platform

CRM Migration and Porting

·         Experience migrating from Microsoft Dynamics to Salesforce

·         Strong understanding of CRM data modeling, workflow migration, and user experience parity

Integration and Middleware

·         Hands-on experience with MuleSoft or equivalent middleware

·         Experience integrating Salesforce with backend ERP systems such as SAP

Data, AI, and Automation

·         Knowledge of Salesforce Data Cloud ingestion and activation patterns

·         Exposure to Agentforce or AI-driven workflow automation

Cloud and Infrastructure

·         Familiarity with AWS, Azure, or Google Cloud Platform

·         Awareness of observability, logging, monitoring, and secure deployment practices

Required Qualifications

·         3–7+ years of experience in Salesforce systems engineering or technical consulting

·         Strong hands-on Salesforce development experience

·         Experience supporting CRM migration or large-scale modernization programs

·         Ability to operate effectively in complex, ambiguous enterprise environments

·         Strong communication skills across technical and executive audiences

Preferred Qualifications

·         Salesforce Certified Technical Architect (CTA) or progress toward CTA

·         Salesforce Application Architect and/or System Architect certifications

·         Hands-on experience with Salesforce Data Cloud and Agentforce

·         Experience integrating Salesforce with ERP systems in regulated environments