ServiceNow IRM Solutions Consultant

job summary:

Randstad is seeking a high-caliber ServiceNow IRM Solutions Consultant for a strategic 6-8 month engagement with a key public-sector client in Washington, DC. This role serves as the critical bridge between Risk Management theory and technical execution, providing both executive-level advisory and hands-on functional configuration. You will partner with IT and Risk stakeholders to architect a scalable risk framework-covering entity structures, risk statements, and scoring methodologies-while ensuring the platform is optimized for sustainable reporting and audit readiness. This is a hybrid opportunity (local to DC) designed for a consultant who excels at translating complex regulatory requirements into streamlined ServiceNow workflows.

location: Washington, Washington, D.C.

job type: Contract

salary: $75 - 85 per hour

work hours: 9am to 5pm

education: Bachelors



responsibilities:

Framework Architecture: Advise stakeholders on leading practices for structuring entity alignments, risk frameworks, and scoring methodologies within ServiceNow IRM.

Platform Enablement: Lead the functional setup and refinement of the risk register, ensuring high data integrity and clear ownership across the IRM data model.

Traceability & Integration: Optimize workflows for issue intake and remediation, ensuring seamless linkage between risks, controls, and evidence for audit transparency.

Strategic Advisory: Partner with IT and Third-Party Risk teams to align digital assets, vendors, and business functions with the overarching risk posture.

Reporting & Insights: Design and deploy executive-level dashboards and reports that translate raw IRM data into actionable, decision-useful risk intelligence.

Process Optimization: Collaborate with platform admins to ensure IRM configurations are scalable, sustainable, and aligned with broader ServiceNow environment standards.

qualifications:

Education: Bachelor's degree in Information Systems, Business, Finance, or a related field.

Professional Experience: 5+ years of experience in Risk Management, Compliance, or Internal Audit, with a strong focus on digital transformation.

Technical Expertise: Extensive hands-on experience configuring ServiceNow IRM/GRC modules (specifically Risk, Policy & Compliance, and Issue Management).

Framework Familiarity: Deep understanding of industry-standard frameworks such as NIST, ISO, COSO, or SOX.

Public Sector Savvy: Prior experience navigating the regulatory complexities of public-sector agencies or large-scale infrastructure organizations is highly preferred.

Soft Skills: Exceptional ability to facilitate workshops with senior stakeholders and document complex technical requirements for non-technical audiences.

Certification: ServiceNow Certified Implementation Specialist (CIS) in Risk and Compliance is strongly desired.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.