Desktop Support Technician

St. Louis, MO, US • Posted 2 hours ago • Updated 40 minutes ago
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
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Fitment

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Job Details

Skills

Summary

Role Summary

The Windows 11 Migration Deployment Support Technician provides on-site technical support for enterprise Windows 10 to Windows 11 migrations. This role supports device deployment, provisioning, validation, troubleshooting, and end users throughout the migration process while following established procedures and project timelines.

Responsibilities

  • Provide on-site support for Windows 10 to Windows 11 migrations.
  • Perform device deployment, provisioning, software installation, and validation.
  • Support end users before, during, and after device migrations.
  • Follow documented deployment, testing, and escalation procedures.
  • Troubleshoot Windows desktop hardware, software, and user issues.
  • Escalate complex technical issues through established support channels.
  • Collaborate with end-user computing teams to maintain deployment quality and schedules.
  • Document completed work, exceptions, and unresolved issues.
  • Maintain accurate records using ticketing, deployment tracking, and collaboration tools.

Qualifications

  • Experience supporting Windows desktop operating systems in an enterprise environment.
  • Working knowledge of Windows 10 and Windows 11.
  • Experience with end-user computing, device deployment, software installation, and troubleshooting.
  • Ability to follow detailed technical procedures and complete repeatable tasks accurately.
  • Strong customer service, communication, and teamwork skills.
  • Ability to work on-site in the Louisville, Kentucky area for the duration of the assignment.
  • Experience with enterprise imaging or device provisioning is preferred.
  • Previous Windows 11 migration experience is preferred.
  • Familiarity with post-deployment support and escalation processes is preferred.

Publishing Pay Range: $32.00 - $36.50 Hourly

This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113971
  • Posted 2 hours ago

Company Info

About GDH

GDH is a premier workforce solutions and professional services provider helping organizations modernize, secure, and scale their technology ecosystems. With expertise across AI, Data, Security, Cloud, Application Development, Digital Infrastructure, and Business Transformation, we help clients accelerate innovation, optimize operations, and achieve measurable business outcomes. Our capabilities span AI and data engineering, intelligent automation, cybersecurity, cloud and platform transformation, application development and modernization, DevOps, networking, infrastructure operations, project and program management, business analysis, creative and digital services, and more. Through contract staffing, project-based engagements, managed services, and direct hire solutions, we deliver the specialized talent and delivery expertise organizations need to move forward with confidence.
 
At GDH, our culture statement, "We Care About People," is at the heart of everything we do. We are committed to building meaningful relationships and delivering exceptional service to both clients and candidates. This dedication has earned us multiple ClearlyRated awards, including Best of Staffing for Client, Talent, and Employee Satisfaction, as well as Best Staffing Firms for Women.
 
In addition to staffing, our Professional Services division provides expertise in digital transformation, infrastructure modernization, and program and project management, helping clients execute critical initiatives seamlessly. Our managed services solutions offer a strategic approach to workforce management, allowing businesses to streamline operations, reduce hiring risks, and improve overall efficiency.
 
While we specialize in the Banking, Financial Services, and Insurance (BFSI), Consumer, Energy, Government, and Technology sectors, our capabilities extend across all industries. With a nationwide presence, deep market insights, and a people-first approach, we combine industry expertise with cutting-edge technology to create workforce solutions that deliver measurable results.
 
At GDH, we are committed to building long-term partnerships by providing exceptional service, high-quality talent, and strategic workforce solutions that adapt to evolving business needs. Whether you need a single specialist or a full project team, GDH is your trusted partner for hiring, workforce solutions, and business transformation.
Partner with GDH and let’s build the future together.
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DP

Dhiran Patel

Recruiter @ GDH

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