IT Support Technician 1 (Part Time)

About the Department
South Puget Sound Community College is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its professional staff. A firm understanding of anti-racist policy development, coupled with the skills to eliminate barriers that harm underrepresented people, is a college requirement. The students that we serve come from a variety of backgrounds. On average, 43% of SPSCC students are people of color. We strongly encourage members of the underrepresented groups, veterans, and bi- or multilingual individuals to apply for this position to help meet the needs of our diverse students and service district.

And if that isn't enough? We also offer:

• A healthy work/life balance for our employees, with the opportunity for flexible work schedules and remote work, depending on position and college needs
• The Clipper Coffee Corner serves Batdorf & Bronson coffee and a selection of delicious food
• A brand new Health & Wellness Center
• FREE Bus service every 15 minutes to downtown Olympia and beyond
• FREE parking on our campuses permits are not required
• On-campus child care
• Many walking paths that are marked and on nicely paved sidewalks
• SPSCC promotes wellness with a variety of workshops and events on campus
• Lots of activities with our Artist & Lecture series , which are FREE for staff and faculty
• Many community events in the Kenneth J. Minnaert Center for the Arts
• Employee Resource Groups (ERGs) that offer an opportunity for SPSCC employees to gather and connect around issues that define them personally and affect their work at the College and their professional development. Current Employee Resource Groups include:
  • Staff and Faculty of Color (SFOC) ERG - an employee network that strives to create an intentional and relational foundation for community and trust-building across different groups through shared values.
  • The LGBTQIA+ ERG creates a space for LGBTQIA+ staff and faculty at the college to share resources, build support and community, and work towards greater equity and accessibility.

About the Position:

South Puget Sound Community College (SPSCC) seeks a highly motivated and qualified candidate to fill a part-time IT Support Technician 1 (Part-Time) position in the Information Technology Services department.

This job posting is only for the individual who has been asked by SPSCC to complete an application. This position will work no more than 69 hours per month.

What You'll Do:

• Provide Tier 1 Troubleshooting / Technical Support for computers, podiums, peripherals, software, and accounts. Escalate more complex issues to IT Technicians.
• Provide proactive support of Healthcare classroom technologies such as computer updates, patching, and podium testing
• Provide basic removal and installation of hardware such as computers, monitors, and cables.
• Perform basic testing of computer systems to ensure they are operational.
• Upgrade hardware in computers (RAM, Hard Disks, Battery Replacements).
• Assist with relocation and surplus of hardware such as monitors and computers.
• Install Operating Systems and Applications on computers.
• Assist with Computer Inventory, which may include scanning, tagging, and moving of hardware.
• Assist with laptop check-out and Help Desk support.

Qualifications You Possess:

Minimum Qualifications:

• 12 months of experience with computers and a two-year degree or equivalent experience.
• Must be able to lift and move up to 25 pounds.
• Must be reliable and available to work evenings and weekends.
• Must have own transportation.

To Apply:

Applications must be completed online and include the following attachments:

1. Cover letter addressed to the Screening Committee, highlighting your ability to perform the responsibilities and competencies described in the job posting.
2. Current resume/CV showing all educational and professional experience, which demonstrates how you meet the minimum and any preferred qualifications.

Top candidates will be notified directly to interview for this position. Selection will be based on the applicant's knowledge, skills, and abilities to perform the duties listed in this job posting as identified in the materials requested above. Applications with comments directing the reader to see attachments will be considered incomplete.

Background Check Condition of Employment
Employment with the college is contingent upon the successful completion of a comprehensive background check. Any adverse information will be considered on a case-by-case basis and does not automatically preclude a candidate from employment.

Conditions of Part-Time Employment
Non-permanent employees under the provisions of WAC 357-19-435 are only authorized to work up to a maximum of 18 months from the original date of hire. Employment with the college could end at any time.

Veterans Preference
Applicants who meet the minimum qualifications and wish to claim Veterans Preference must submit a copy of their United States Department of Veterans Affairs honorable discharge documentation. All personally identifiable information must be redacted prior to submission. The redacted documentation should be emailed to , with the job number for which the applicant is applying clearly indicated in the subject line.

Benefit Information

Hourly non-permanent employees accrue vacation, sick, personal holiday, personal leave, and holiday credit. These accruals are prorated based on the hours worked in the prior month for both vacation and sick leave. The personal holiday and personal leave types only accrue after 4 months of continuous employment with the college.

For more information on benefits, please visit our Employee Benefits website.

South Puget Sound Community College values diversity and is an Equal Opportunity Employer and Educator

SPSCC provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or veteran status. Prohibited sex discrimination includes sexual harassment, defined as unwelcome sexual conduct of various types. In accordance with the Americans with Disabilities Act (ADA) and the Rehabilitation Act, SPSCC provides reasonable accommodations for qualified students, employees, and applicants with disabilities.

Inquiries regarding non-discrimination policies, Title II, and Title IX may be directed to:

Lacy Neal / Executive Human Resources Director/Title IX Coordinator
Phone:
Email:
Building 25, Room 220
2011 Mottman Rd SW
Olympia, WA 98512

South Puget Sound Community College is a smoke-free and drug-free environment.

Applicants who require accommodations in the application process or need materials in an alternative format may contact the Human Resources Office at .