Information Technology Engineer II - Server Engineer

San Antonio, TX, US • Posted 11 days ago • Updated 4 days ago
Full Time
On-site
Fitment

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Job Details

Skills

  • Information Technology
  • Lifecycle Management
  • Operating Systems
  • Smartphones
  • Tablet
  • Mobile Devices
  • Mobile Web
  • Cloud Computing
  • Regulatory Compliance
  • Policies and Procedures
  • Business Process
  • End-user Computing
  • End-user Training
  • Computer Science
  • Laptop
  • Virtualization
  • Health Care
  • Management
  • Technical Writing
  • Documentation
  • Microsoft
  • Citrix
  • VMware

Summary

Summary:

The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining the full lifecycle management of the EUC systems. This includes Design, Implementation, and Support. The candidate for this position should have experience and technical knowledge implementing delivery to Virtual, Mobile and Physical environments. This position is responsible for a wide variety of user-facing resources, including:

  • desktop and notebook computers.
  • desktop operating systems and applications.
  • smartphones, tablets, wearables and other mobile devices.
  • mobile, web and cloud applications.
  • virtual desktops and applications.

Responsibilities:

  • Responsible for analyzing and solving personal computer-related issues. Includes contacting vendors and other teams for support when necessary.
  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
  • Performs work using existing tools, standards, methodologies and processes and understands other systems/business processes relationship to each other.
  • Analyzes data to ensure schedules and user/technical populations are current and accurate.
  • Develops schedules and plans for endpoint transitions ensuring all services/devices are available at the scheduled transition time.
  • Develop the schedule where business imperatives allow flexibility to modify to support their needs.
  • Create and maintain standard documentation to support all EUC related processes.
  • Anticipates changes to processes and adjusts accordingly.
  • Prepares, develops and consults on end user training where applicable.
  • Will be required to participate in published On call rotation (24x7 availability)

Requirements:

  • Bachelors degree in Computer Science a plus experience can substitute for Education.
  • Able to manage shifting priorities easily
  • Self Motivated
  • 3-5 years experience in end user device support (Desktops, Laptops, Mobile, Virtualization of Application and Desktops
  • Experience in Healthcare is a plus
  • Strong Time Management to attend meetings and block time for work. Technical Writing Skills for support documentation.
  • 1 current Certifications in Microsoft, Citrix, VMWare, or related technologies.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: christtx
  • Position Id: b69cac597e56bdec52916482dd77db23
  • Posted 11 days ago
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