Role: Agile Coach
Descriptions:
Coach entire organizations and programs - not just individual teams
Design and execute a multi-team agile transformation program with measurable milestones
Operate as a trusted advisor to engineering leadership - providing candid, data-backed input on delivery health
Design ADO structure for multi-team environments: area paths, team configurations, cross-team dependency tracking, portfolio-level visibility
Implement at scale: overall retrospectives, cross-team sprint synchronization, area product ownership, self-selection processes
Lead without authority - influence vendor teams, internal teams, and organizational structures
Design and implement a comprehensive metrics framework: flow, stability (DORA), quality, and backlog health
Shift engineering culture from output-focused to outcome-focused - and sustain that shift
Facilitate difficult organizational conversations: between PMO and engineering, between vendors and product, between teams and leadership
Build SM capability in others - mentor junior and mid-level SMs, identify gaps, provide structured coaching
What We Are Specifically Looking For at This Level
Demonstrated scaled experience - not just familiarity, actual operation in or implementation
DORA metrics literacy - can explain what deployment frequency, change failure rate, lead time for changes, and MTTR mean and how to improve them
Experience challenging and changing organizational structures that block team effectiveness - not just working around them
Evidence of having built and sustained psychological safety on teams that were previously defensive or siloed
Ability to run executive-level conversations using delivery data - not status updates, constraint analysis
Standards We Expect From a Sr SM Agile Coach
Operates across multiple teams simultaneously with full situational awareness on each
Produces a quarterly maturity assessment for each team with trend data and forward plan
Drives DORA metric baseline: deployment frequency, change failure rate, MTTR are tracked and improving
Cross-team impediments are owned and driven to resolution - not left in a shared log
Contributes to the engineering standards playbook - not just applies it
Conducts structured capability reviews for junior and mid-level SMs under their oversight
Skills: Leadership Essentials - Managing Secure Delivery and OperationsProject Management
Experience Required: 10 & Above
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