Business Analyst 3

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta".

About this Position

Business Analyst 3 performs a range of assignments related to Life Insurance Project Support. Creates and executes business requirement documents, process flow diagrams and data mapping. Acts as liaison between the business users and programmers to ensure that projects meet outlined objectives and resolve system issues. Manages mainframe/distributed systems projects through entire software development life cycle including documentation of requirements, testing, implementation and post production monitoring. May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives. Acts as a resource for colleagues with less experience. Interfaces with multiple teams and departments across the organization. Interfaces with managers and business owners throughout the organization. Coordinates with third parties and oversees projects involving 3rd party providers.

*This role is based in Duluth, GA. Local Applicants Only*

Responsibilities & Qualifications

Responsibilities

• Create and execute business requirement documents, process flow diagrams and data mapping
• Coordinate, manage and execute projects for Life Operations
• Research and resolve departmental system issues and concerns
• Devise, recommend and implement solutions and options for system design and enhancements and recognize when management approval is required.
• Create user acceptance criteria (test plans), coordinate with QA team to execute testing and work with QA to analyze test results
• Refine requirements and coordinate additional development as a result of any QA findings
• Research and resolve departmental system issues and concerns
• Formulate, develop and implement changes to improve departmental and process efficiency, including using automation tools (Microsoft Access, Testing Scripts, etc.)
• Devise, recommend and implement solutions and options for system design and enhancements and recognize when management approval is required.
• Act as liaison between the business users and programmers to ensure that projects meet outlined objectives and resolve system issues
• Manage mainframe/distributed systems projects through entire software development life cycle including documentation of requirements, testing, implementation and post production monitoring

Minimum Qualifications:

• Associates and/or bachelor's degree with a Concentration in Business and/or Liberal Arts. OR 3-5 years of equivalent business experience.
• Project Management Software (Version One, Jira, or equivalent)
• MS Office (Project, SharePoint, Word, Excel, Power Point, Access)
• Confluence / SQL and Data base experience
• Requires in-depth conceptual and practical knowledge of Life Insurance Business and practices and procedures within Project Management Life Cycle.

Required Knowledge, Skills and Abilities

• Continue to build knowledge of the company, processes and customers.
• Solves complex problems and research requests.
• In depth knowledge of the systems and processes of the departments and business functions they support
• Broad knowledge of the systems and processes of the departments and business functions they support
• Able to work independently with minimal direction from management.
• Handle multiple priorities simultaneously

FLSA status:
This position is exempt (not eligible for overtime pay):
Yes

Our Benefits:

• Day one health, dental, and vision insurance
  
• 401(k) Plan with competitive employer match
  
• Vacation, sick, holiday and volunteer time off
  
• Life and disability insurance
  
• Flexible Spending Account & Health Savings Account
  
• Professional development
  
• Tuition reimbursement
  
• Company-sponsored social and philanthropy events
  

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.