End User Engineer(Windows/MAC)

Bartlett, TN, US • Posted 4 hours ago • Updated 4 hours ago
Contract Independent
Contract W2
12 Months
No Travel Required
On-site
$30 - $35/hr
Fitment

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Job Details

Skills

  • Group Policy
  • Access Control
  • Active Directory
  • Windows

Summary

End User & Desktop Engineer
Location: Hybrid, Bartlett, TN
Duration: 12 Month+

Job Summary

We are seeking an End User & Desktop Engineer to oversee our desktop support operations, endpoint engineering, and user-facing technology infrastructure. This role requires a blend of team leadership and hands-on technical management across diverse Windows environments—ranging from modern Windows 11 deployments to specialized, legacy Windows XP workstations.

Key Responsibilities

  • Lead, mentor, and schedule the daily operations of the desktop support and endpoint engineering teams to ensure high-quality service delivery.
  • * Manage user access, group policies (GPOs), organizational units, and identity workflows to maintain secure end-user access controls.
  •  Oversee the deployment, patching, configuration, and security of all corporate end-user devices, including Windows 11/10 and legacy Windows XP environments.
  • Serve as the tier-2/3 escalation point for complex technical issues, ensuring minimal downtime for employees and business operations.
  •  Maintain and secure legacy Windows XP endpoints through strict network isolation while mapping out migration strategies to transition users to modern hardware.

Qualifications:

 5+ years in IT desktop support or endpoint engineering, with at least 2 years in a team lead or managerial role.

Technical Skills:

  • Strong administration skills in Active Directory and Identity & Access Management (IAM) frameworks.
  • Deep understanding of the Windows ecosystem, with hands-on experience supporting both modern operating systems and legacy Windows XP/7 environments.
  • Experience with endpoint management tools (e.g., SCCM/MECM, Intune) for software deployment and patching.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90941033
  • Position Id: 8990413
  • Posted 4 hours ago
Contact the job poster
Arjun Podireddy

Arjun Podireddy

Technology Head @ ProCorp Systems Inc.
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