Entry Level Desktop Support Technician

About the Role The Desktop System Administrator will support end users, manage IT assets, and help maintain a reliable, secure desktop environment. This role is ideal for someone who enjoys troubleshooting, providing hands-on support, and keeping IT operations running smoothly. What You ll Do Provide desktop support for hardware, software, and network connectivity. Install, configure, and troubleshoot desktops, laptops, and printers. Manage IT assets, including inventory tracking, allocation,

Act as L3 escalation for complex desktop, OS, and application issuesDiagnose and resolve advanced Windows/Mac, hardware, and network problemsManage SCCM/Intune deployments, patching, and endpoint securityPerform root cause analysis and implement long-term fixesSupport Active Directory, O365, and access management issuesMentor L1/L2 teams and drive process improvements

Description We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms. Responsibilities: Oversee daily IT systems administration tasks, inc

HCL Technologies Limited Job Summary The Deskside Support Technician will provide comprehensive technical support for the client s campus based personnel. With minimal and/or remote supervision, responsible for receiving user tickets through electronic systems, properly documenting all actions taken and communicating effectively with the user community throughout life cycle of a ticket. Resolves intermediate to complex computer software and hardware problems by applying trouble-shooting and pr