Job#: 3028102 Job Description: Job Title
Software Engineer - ServiceNow App DevelopmentLocation
Hybrid - Buffalo or Albany, NYOnsite
2 days per weekOverview
We are seeking a Software Engineer to support application development on the ServiceNow (SNOW) enterprise workflow platform. This role will focus on building and enhancing applications within ServiceNow, leveraging both native platform capabilities and custom-developed functionality. The team is intentionally pivoting toward a broader
software engineering mindset, prioritizing strong development fundamentals over deep platform specialization.
The role is open to
junior through senior-level candidates, with flexibility to level the position up for more experienced engineers.
Project Scope
- ServiceNow is used as an enterprise workflow and application development platform
- Primary focus is on application development (AppDev) within ServiceNow
- Build custom applications, extend existing functionality, and create new capabilities to enhance the platform
- Work closely with ServiceNow as a vendor and internal stakeholders to deliver scalable solutions
Key Responsibilities
- Design, develop, and enhance applications within the ServiceNow platform
- Leverage built-in ServiceNow capabilities while developing custom features as needed
- Apply strong JavaScript fundamentals to both front-end and back-end development
- Participate in system design and architecture discussions (senior-level)
- Collaborate with cross-functional stakeholders including product managers, vendors, and internal teams
- Contribute to a team culture that emphasizes general software engineering best practices over platform-specific customization
Required Qualifications (Must-Haves)
- Strong JavaScript experience (absolute requirement for senior-level candidates)
- Software engineering or computer science background with hands-on development experience
- Front-end framework experience: Angular preferred (React also acceptable)
- Openness to back-end development; Node.js experience is a plus
- Database experience preferred (SQL Server)
- Ability to design, build, and maintain scalable applications
- Willingness to work hybrid onsite (2 days/week)
Note: Prior ServiceNow experience is preferred but
not required, especially for senior candidates. Strong engineering fundamentals are the priority.
Preferred Qualifications (Nice-to-Haves)
- Experience working with diverse stakeholders (PMs, sales, external vendors)
- Previous experience in banking or financial services environments
- Degree in Computer Science or related field
- Exposure to system design or application architecture (senior candidates)
Soft Skills
- Strong communication skills with technical and non-technical stakeholders
- Comfortable working with external vendors, including ServiceNow
- Collaborative, adaptable, and solutions-oriented mindset
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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