Verint WFM Engineer – Amazon Connect Integration

Richardson, TX, US • Posted 9 hours ago • Updated 9 hours ago
Contract W2
Contract Corp To Corp
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Verint WFM
  • Amazon Connect
  • Contact Center / CCaaS

Summary

  • Job Title: Verint WFM Engineer – Amazon Connect Integration
  • Location: Any location in USA
  • Duration: Long-Term Contract

Mandatory Skills:

  • Hands-on Verint WFM experience
  • Hands-on Amazon Connect connectors and integration
  • Verint configuration, deployment, and administration
  • PaaS solution design
  • SSO integration – SAML, OAuth, OpenID Connect
  • Enterprise Contact Center / CCaaS implementation experience
  • Production troubleshooting and deployment support

Preferred Skills:

  • AWS Cloud experience
  • Contact Center / Workforce Optimization knowledge
  • Enterprise security and identity management
  • Agile delivery experience
  • Banking/Financial Services experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10212489a
  • Position Id: 84869-7542-1791293570
  • Posted 9 hours ago
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