Web/Content Development, Marketing and Sales - Usability Researcher 3

Job#: 3025019

Job Description:

Title: Usability Researcher 3

Start Date: 3/16/2026

Chance for Extension: Yes

Location Requirements: 100% remote, but candidates must live in the Seattle area for potential occasional onsite work.

Pay Rate Range: $55-$60

Openings: 1
Top 3 Must-Have Hard Skills (3+ years experience)

Full-time experience as a UX Researcher delivering clear, actionable research in fast-paced environments.

Experience working with AI technologies (LLM or generative AI tools).

Mixed-methods research expertise, with experience running UX benchmark studies, competitive research, or comparable work.

Experience using remote UX research platforms and tools.

Education:

• Master's preferred
• Bachelor's required (HCDE, Psychology, Statistics, Data Science preferred; Philosophy, Math, or similar considered with relevant work experience)

Typical Day in the Role
Purpose of the Team

This UX Research team focuses on evaluating and improving user experience for productivity and AI-driven features within a large software product ecosystem.
Key Projects

This role supports UX research for spreadsheet and AI-assistant experiences. Responsibilities include:

• Partnering with external research vendors for participant screening and recruitment.
• Running rapid research studies across both short-term and longer-term projects.
• Building and managing a pipeline of UX research to ensure studies are executed efficiently and at scale.

Candidate Requirements

• Sufficient degree or experience
• Background in HCDE, Psychology, Statistics, Data Science, or related field
• Mixed-methods experience or inadequate UX benchmarking experience
• Strong statistical skills
• Experience with remote UX research tools
• Sufficient collaboration or problem-solving abilities
• Strong performance in behavioral interviews
• Candidates who are not quantitative-only and can interpret qualitative findings
• Candidates who are not qualitative-only and have quantitative experience
• Comfortable with fast-paced, ambiguous work environments
• Experience with or interest in AI tools

Best vs. Average Candidates

Top candidates will demonstrate strong mixed-methods capabilities, direct UX benchmarking experience, excellent problem-solving abilities, and strong stakeholder collaboration skills across functions.
Hard Skills Assessments

• Timing: As soon as possible
• Format: Typically one round with 3-4 interviewers
• Candidate Preparation: Be ready to discuss research expertise, walk through research problems, and share examples of past work.

Responsibilities
Research Execution & Project Management

• Manage and execute multiple concurrent research projects evaluating task performance and user experience for spreadsheet and AI assistant tools.

Generative & Evaluative Research

• Conduct rapid qualitative and mixed-methods research to generate insights.

Data Analysis & Synthesis

• Analyze varied data sources and synthesize findings into clear, visually compelling, actionable reports.

Cross-Team Coordination

• Collaborate with research partners, product teams, vendors, panel managers, and research operations.

Hands-On Research Duties

• Study design
• Benchmark evaluations
• Data analysis and reporting

Rapid Insight & Output Generation

• Deliver quick, high-impact insights
• Produce videos, documents, and presentations summarizing findings

Required Skills & Experience

• Advanced degree in Engineering, Social Science, or other research-focused field
• Strong track record designing and executing mixed-methods UX research
• Excellent project management and organizational skills
• Strong written and verbal communication, able to influence decisions with data
• Proficiency in qualitative methods, synthesis, and insight communication
• 6+ months experience researching generative AI / LLM technologies
• Ability to translate ideas and needs into rigorous research questions

Preferred Skills & Experience

• Advanced degree in Human-Computer Interaction, Human Factors, or related fields
• Experience conducting user research on AI, especially generative AI or large language models

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.