Job Title: Site Coordinator — Sleep Study OperationsLocation: Sunnyvale, CA (On-site)
Job Description:
On-the-ground operational lead at a single study site. Manages participant scheduling, check-in/check-out, consent administration, HSAT device dispatch and collection, and site logistics. First point of contact for participants.
Responsibilities:
• Schedule participants into home (HSAT) and lab (PSG) slots based on stratification targets and quota dashboard
• Administer informed consent: study consent, audio recording consent addendum (California all-party consent), co-sleeper consent (separate form)
• Manage HSAT device dispatch: fit device on participant, provide written/video instructions, schedule return
• Collect returned HSAT devices; verify physical condition; hand off to Data Manager for offload
• Manage lab participant check-in: verify identity, confirm consent, orient to facility, hand off to technologist
• Manage co-sleeper logistics: second bed setup, consent, orientation
• Track no-shows and cancellations; activate standby participant pool for same day backfill
• Manage participant compensation disbursement via payment platform (Tremendous or equivalent)
• Maintain consumable inventory at site; flag reorder needs to PM
• Coordinate with recruitment team on enrolment velocity and pipeline status
Requirements:
• Minimum 2 years’ experience in clinical research coordination, study site management, or healthcare operations
• Experience administering informed consent to research participants
• Strong participant-facing communication skills (diverse adult population)
• Proficiency with scheduling/CRM tools
• Organised, detail-oriented, comfortable managing multiple concurrent participant workflows
• Available to work flexible hours (some evening/weekend coverage for lab participant check-in)
Preferred:
• Experience in sleep study operations
• Bilingual English/Spanish (valuable for demographic diversity in CA sites)
• Phlebotomy or clinical skills (not required but useful for participant comfort)
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